Telecommunication Executive

Job Description

Title: Telecommunication Executive

Company Name: Kazal Brothers Limited

Vacancy: 02

Age: 21 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2025-08-20

Application Deadline: 2025-09-05

Education:

    • Bachelor/Honors
    • Masters
  • Bachelor's/Master’s in any discipline from a reputed university.


Requirements:

Skills Required:

Additional Requirements:
  • Age 21 to 30 years
  • Only Female
  • Good communication & inter-personal skills.

  • Leadership & team building qualities, analytical ability.

  • Should be smart and presentable.

  • Should have a pleasant voice tone and good pronunciation.

  • Knowledge of MS Office (Excel & PowerPoint).

  • Presentation skills.



Responsibilities & Context:
  • The major task is to communicate and collect information from the sales team, teachers, parties/libraries, and other stakeholders.

  • Answering incoming calls from customers to resolve inquiries and questions, handling complaints, troubleshooting problems, and providing information/solutions.

  • Should have excellent verbal and written communication skills in both Bangla and English.Should have a pleasant accent and proper pronunciation.

  • Prepare reports by collecting, analyzing, and summarizing information according to the department`s guidelines.

  • Monitor attendance and movement activity of the sales team.

  • Must be knowledgeable about market functions, sales personnel, and office guidelines.

  • Act as a bridge between the management and parties/customers/ teachers. She should communicate and exchange the information in an organized and error-free manner.

  • Refer unresolved customer grievances to designated persons for further investigation.

  • Need to maintain confidentiality about internal information and decisions.

  • Report to the team leader regularly for daily work updates and any complex issues.



Job Other Benifits:

    As per company policy.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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