Technical Support Executive
Job Description
Title: Technical Support Executive
Company Name: Expert Online
Vacancy: 12
Age: 18 to 35 years
Job Location: Dhaka (Merul Badda)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
Published: 2026-04-23
Application Deadline: 2026-05-23
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
CCNA
Requirements:
Skills Required:
Additional Requirements:
- Age 18 to 35 years
Responsibilities & Context:
Should have capability to ensure quality customer service
Keep coordination between customer & technical team
Handling incoming calls or inquiries from prospective customers or clients.
Assists customers effectively by solving customer Complain.
Provides customer additional information or explain service.
Ensure customer satisfaction.
Prepare accurate and timely reports.
Able to support on Email, Live Chat, Facebook Replies etc.
Experience in using Online CRM software and Call Centre Dialers.
Maintain & monitoring Fiber Optic Network.
Maintain & monitoring ISP Network.
Maintain & monitoring Different Brand OLT.
Ensure and provide quality service to both internal and external customers.
Job Other Benifits:
- T/A,Mobile bill,Over time allowance,Performance bonus,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
