Technical Support Executive / Billing Executive
Job Description
Title: Technical Support Executive / Billing Executive
Company Name: Expert Online
Vacancy: 8
Age: Na
Job Location: Dhaka (Merul Badda)
Salary: Tk. 9000 - 14000 (Monthly)
Experience:
Published: 2025-08-04
Application Deadline: 2025-08-14
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Should have capability to ensure quality customer service
Responsibilities & Context:
- Keep coordination between customer & technical team
- Handling incoming calls or inquiries from prospective customers or clients.
- Assists customers effectively by solving customer Complain.
- Provides customer additional information or explain service.
- Ensure customer satisfaction.
- Prepare accurate and timely reports.
- Able to work on Support Email, Live Chat, Facebook Replies etc.
- Experience in using Online CRM software and Call Centre Dialers.
- Any other responsibilities/tasks as set by Company Management.
- Prepare reports to the Management.
- Ensure and provide quality service to both internal and external customers.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.00% |
| Patuakhali Polytechnic Institute | 4.00% |
| Sonargaon University | 2.00% |
| Southeast University | 2.00% |
| rangpur Ideal Institute of Technology | 2.00% |
| Magura Polytechnic Institute | 2.00% |
| Manarat International University | 2.00% |
| International University of Business Agriculture and Technology | 2.00% |
| East West University | 1.00% |
| Dhaka Polytechnic Institute | 1.00% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 89.00% |
| 31-35 | 7.00% |
| 36-40 | 1.00% |
| 40+ | 1.00% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 99.00% |
| 20K-30K | 1.00% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 47.00% |
| 0.1 - 1 years | 15.00% |
| 1.1 - 3 years | 20.00% |
| 3.1 - 5 years | 9.00% |
| 5+ years | 9.00% |
