Technical Support Executive / Billing Executive
Job Description
Title: Technical Support Executive / Billing Executive
Company Name: Expert Online
Vacancy: 8
Age: Na
Job Location: Dhaka (Merul Badda)
Salary: Tk. 9000 - 14000 (Monthly)
Experience:
Published: 2025-08-04
Application Deadline: 2025-08-14
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Should have capability to ensure quality customer service
Responsibilities & Context:
- Keep coordination between customer & technical team
- Handling incoming calls or inquiries from prospective customers or clients.
- Assists customers effectively by solving customer Complain.
- Provides customer additional information or explain service.
- Ensure customer satisfaction.
- Prepare accurate and timely reports.
- Able to work on Support Email, Live Chat, Facebook Replies etc.
- Experience in using Online CRM software and Call Centre Dialers.
- Any other responsibilities/tasks as set by Company Management.
- Prepare reports to the Management.
- Ensure and provide quality service to both internal and external customers.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
