Title: Support Engineer (NOC)
Company Name: Jessore IT
Vacancy: 2
Age: 20 to 33 years
Job Location: Jashore (Jashore Sadar)
Salary: Negotiable
Experience:
Perform network monitoring to ensure optimal performance and uptime.
Maintain detailed and accurate logs of all network incidents, troubleshooting steps, and resolutions in a ticketing system.
Provide support to Customer for network-related issues and queries.
Having practical knowledge to install and configure networking router (MIKROTIK), switches (CISCO, BDCOM), OLTs (VSOL, BDCOM, C-DATA), and wireless devices is a must be.
Working with any kinds of Network Troubleshooting and Outages issues.
Manage GGC, FNA, IX Services, Traffic Queues & Scheduling.
Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
ISP, IP Network, ISP operations, ISP related work