Sr. Executive (Operations & Quality Assurance)

Job Description

Title: Sr. Executive (Operations & Quality Assurance)

Company Name: Bdcalling

Vacancy: 05

Age: 20 to 35 years

Location: Dhaka (Banasree)

Minimum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):IT Enabled Service, BPO/ Data Entry Firm, Newspaper/Magazine, Online Newspaper/ News Portal, Web Media/Blog, Call Center

Published: 19 Mar 2025

Education:
∎ Diploma or Bachelor's degree in any field.
∎ Diploma or Bachelor's degree in any field.

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Detail-Oriented: Strong organizational skills and attention to detail.
∎ People Person: Excellent interpersonal and communication skills.
∎ Problem Solver: Ability to handle student queries and operational challenges effectively.
∎ Tech-Savvy: Familiarity with IT-based learning platforms is a plus.
∎ Multitasker: Capable of handling multiple tasks related to class management and student coordination.
∎ Detail-Oriented: Strong organizational skills and attention to detail.
∎ People Person: Excellent interpersonal and communication skills.
∎ Problem Solver: Ability to handle student queries and operational challenges effectively.
∎ Tech-Savvy: Familiarity with IT-based learning platforms is a plus.
∎ Multitasker: Capable of handling multiple tasks related to class management and student coordination.


Responsibilities & Context:
∎ Student Coordination: Maintain communication with students and follow up on absentees.
∎ Class Management: Handle all operational tasks related to class management.
∎ Quality Assurance: Ensure class quality and collect feedback from students.
∎ Record Keeping: Maintain student attendance sheets, progress tracking, and batch records.
∎ Schedule Management: Update seminar schedules and manage class routines.
∎ Mentor Support: Coordinate with instructors for session planning and updates.
∎ Administrative Tasks: Assist with student inquiries, concerns, and other operational duties as assigned.
∎ Compliance & Reporting: Ensure adherence to company policies and report operational performance to management.
∎ Student Coordination: Maintain communication with students and follow up on absentees.
∎ Class Management: Handle all operational tasks related to class management.
∎ Quality Assurance: Ensure class quality and collect feedback from students.
∎ Record Keeping: Maintain student attendance sheets, progress tracking, and batch records.
∎ Schedule Management: Update seminar schedules and manage class routines.
∎ Mentor Support: Coordinate with instructors for session planning and updates.
∎ Administrative Tasks: Assist with student inquiries, concerns, and other operational duties as assigned.
∎ Compliance & Reporting: Ensure adherence to company policies and report operational performance to management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka (Banasree)

Company Information:
∎ Bdcalling
∎ Daisy Garden, House 14 (Level-3), Block A, Main Road, Banasree, Dhaka - 1219.
∎ Bdcalling is a dynamic digital creative agency committed to transforming innovative ideas into compelling digital experiences. By seamlessly integrating design, technology, software, and AI, Bdcalling crafts unique solutions that exceed client expectations. Emphasizing collaboration and meticulous attention to detail, the agency delivers standout digital presences for both startups and established brands, leveraging advanced technology to drive impactful results.

Address::
∎ Daisy Garden, House 14 (Level-3), Block A, Main Road, Banasree, Dhaka - 1219.
∎ Bdcalling is a dynamic digital creative agency committed to transforming innovative ideas into compelling digital experiences. By seamlessly integrating design, technology, software, and AI, Bdcalling crafts unique solutions that exceed client expectations. Emphasizing collaboration and meticulous attention to detail, the agency delivers standout digital presences for both startups and established brands, leveraging advanced technology to drive impactful results.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Mar 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
National University 3.97%
Daffodil International University (DIU) 3.35%
East West University 2.93%
Dhaka International University 2.30%
University of Dhaka 2.09%
Southeast University 1.88%
World University of Bangladesh 1.88%
European University of Bangladesh 1.67%
Jahangirnagar University 1.67%
Bangladesh University of Business and Technology 1.67%

Interested By Age Range

Age Range Percentage (%)
20-30 77.41%
31-35 13.39%
36-40 4.18%
40+ 3.56%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 34.73%
20K-30K 40.38%
30K-40K 12.34%
40K-50K 7.11%
50K+ 5.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.29%
0.1 - 1 years 14.23%
1.1 - 3 years 24.90%
3.1 - 5 years 12.97%
5+ years 18.62%

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