Job Description
Title: Sr. Executive/ Executive (Retail Sales)
Company Name: Next Online Ltd.
Vacancy: 8
Age: 22 to 32 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 20 May 2024
Education:
∎ Bachelor degree in any discipline
Requirements:
Additional Requirements:
∎ Age 22 to 32 years
∎ ISP Experience preferable
∎ Should have ability to work hard in the field.
∎ Should have knowledge in B2C sales.
∎ Must have experience in retail sales by door to door client visit.
∎ Smart and energetic.
∎ Should have the ability to work in a pressure situation.
∎ Should be honest and loyal at the workplace.
Responsibilities & Context:
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
∎ Built and maintain a successful relationship with customers.
∎ Maintain composure and patience in face-off difficult customer situations.
∎ Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, T/A, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Next Online Ltd.
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Address::
∎ Plot 9, Gulshan 2, 6th Floor, Jhorul Tower.
∎ ISP & IPTSP Operator in Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Jun 2024
Category: Marketing/Sales
