Service Engineer, Pre-Sales & Service

Job Description

Title: Service Engineer, Pre-Sales & Service

Company Name: aamra resources limited

Vacancy: 02

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-02-05

Application Deadline: 2026-03-07

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Assess customer requirements and provide appropriate engineering solutions aligned with technical & operational needs

  • Conduct technical product demonstrations and presentations to explain system capabilities, specifications, & application benefits

  • Build, manage, & maintain professional relationships with clients to ensure effective service delivery and customer satisfaction

  • Provide guidance & technical assistance to customers on the operation, usage, and basic troubleshooting of equipment & systems

  • Deliver structured training programs to customers & end users on equipment & software operation, safety practices, and routine maintenance

  • Perform installation, commissioning, & configuration of engineering equipment and systems at customer sites in accordance with technical standards & project requirements

  • Provide technical support services through telephone, email, & on-site visits to resolve operational and system-related issues

  • Conduct preventive & routine maintenance activities to ensure optimal performance, reliability, and longevity of equipment

  • Diagnose technical faults, perform timely repairs, replace defective components, and restore system functionality efficiently

  • Execute testing and validation procedures following installation, maintenance, or repair to confirm proper system operation

  • Address customer complaints, service issues, and technical concerns in a professional manner, ensuring timely resolution & continuous improvement in service quality



Job Other Benifits:
  • Mobile bill,Provident fund,Weekly 2 holidays,Insurance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As admissible by the Company



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Engineer/Architects

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