Title: Service Coordinator
Company Name: Minister Hi-Tech Park Ltd.
Vacancy: 02
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Excellent communication and interpersonal skills
Strong organizational and coordination abilities
Proficiency in MS Office (Excel, Word, PowerPoint)Knowledge of ERP / CRM systems
Data management and report preparation skills
Customer relationship management
Order processing and documentation accuracy
Ability to handle multitasking and meet deadlines
Problem-solving and decision-making skills
Teamwork and collaboration mindset
Assign and monitor different jobs & schedules on time to time basis to the third-party technician team own Technician .
Ensure all service documentation is completed accurately and promptly.
Based on customer queries, create job orders and close them upon completion with a proper solution.
Supervise and monitor bills submitted by the Minister Franchise Agents (Third Party) through cross-checking with customers.
Prepare and maintain service reports.
Ensure compliance with company policies and procedures in all service center supervised .
Ensure customer service faster.
As Per Company Policy.