Senior Staff Interpreter

Job Description

Title: Senior Staff Interpreter

Company Name: International Rescue Committee (IRC)

Vacancy: --

Age: At least 18 years

Job Location: Cox`s Bazar, Cox`s Bazar (Ukhia)

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 18 years

Education

• Bachelor’s degree in a relevant field required.

Work Experience

• Minimum three years’ experience working as an interpreter

• Minimum six months’ experience working in a supervisory or leadership role preferred

• Experience translating and conducting trainings are strongly preferred

• Experience working in refugee resettlement preferred

Demonstrated Skills and Competencies

• Excellent interpersonal and cross-cultural communication skills

• Strong coordination and administrative skills with attention to detail

• Strong observation and feedback skills

• Flexible and willing to learn and take on new tasks

• Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize, coordinate, multiple tasks and maintain attention to detail.

• Mature with a positive attitude and able to work under pressure

• Proficiency in Microsoft Office programs and e-mail

Language and Computer Skills

• Proficient in English, both oral and written

• Fluency in Rohingya is advantageous

• Proficient in the target language(s), both oral and written (if applicable)

• Ability to type in English and target language(s) (if applicable)

Program Brief

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.

Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.

Purpose of the Role

The Senior Staff Interpreter will provide operational support to all departments in providing language support services for applicants in the Assisted Passage Program. They will act as an interpreter of oral statements between English and the target language for resettlement actives. Additional responsibilities will include translation work, observations, feedback sessions, assisting in the training and mentoring of new interpreters liaising with other departments and partner agencies. The Senior Staff Interpreter will also be responsible for supporting the Senior Case Processing Manager with regular interpreter trainings. The Senior Staff Interpreter will indirectly oversee interpreters and volunteers.

Work Location: Cox’s Bazar Office, with frequent travel to Ukhiya

Line Manager: Senior Case Processing Manager

Contract Duration: 30th June 2026 (With possibility of extension)

Highlights of Key Responsibilities:

Interpretation and Translation Services

• Provide interpretation during APP activities

• Translate documents from target languages to English and vice-versa

• Develop and review resources for APP and other programs as required

Program Oversight

• Assist in the recruitment, training, and mentoring of new interpreters as the need arises

• Assist with managing the daily/weekly Interpreter and Translation work schedule based on program needs in coordination with the Interpreter Services Manager

• Track interpreting and translation assignments for program statistical purposes

• Identify training needs and track the professional development of the interpretation team

• Assist the Senior Case Processing Manager to maintain oversight of all Volunteer/Contractual interpreters in coordination with Volunteer Interpreter Leads and relevant managers

• Evaluate skills and performance of interpreters through regular monitoring and evaluation activities

• Act as the focal point for Volunteer interpreters regarding APP’s standards for interpreting and The IRC Way.

Training

• Assist the Senior Case Processing Manager to conduct training for new and existing Volunteers (Interpreters and movement team)

• Facilitate refresher training on a regular basis, utilizing existing APP resources

Other Duties

• Recognize and alert supervisor of trends in refugee and community concerns among volunteers

• Assist supervisor by identifying program language needs

• Participate in, and facilitate as assigned, team trainings and meetings

• Comply with all Integrity and Compliance guidelines

• Perform any other duties as assigned

Working Environment

The position is currently based in Cox’s Bazar. The position requires domestic travel to support delivery of APP processing within Bangladesh

The employee is required to adhere to The IRC Way for professional conduct, as well as to be in compliance with all relevant IRC and donor policies and procedures while carrying out job responsibilities.

• Mobile bill,Weekly 2 holidays,Insurance,Gratuity

• Two retention benefits in a year equivalent to two basic salaries