Senior Protection Manager

Job Description

Title: Senior Protection Manager

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Ukhia)

Employment Status: Contractual

Educational Requirements:
∎ Bachelor's Degree in humanitarian assistance, social work, human rights, international law, social science or related field. Advanced degree preferred;
∎ Certification: Others professional degrees related to this position.

Experience Requirements:
∎ 3 to 5 year(s)

Job Context:
∎ Country: Bangladesh
∎ Department: Protection and Rule of Law
∎ Contract length: Till 31 December 2021 (with possibility of extension subject to funding, program needs and performance of incumbent)
∎ Work Location: IRC-Bangladesh, Ukhiya Office with travels to Camps
∎ Reporting to : Team Leader- Protection
∎ Expected Start Date : At Earliest
∎ Purpose:
∎ Under the technical direction of the Protection and Rule of law Coordinator, and direct supervision of Protection Team Leader, the Senior Protection Manager (SPM) will be responsible to oversee the quality implementation of protection and rule of law programming, as well as capacity building to the staff and support in coordination of the Protection Working Groups. The SPM will mainly oversee the protection monitoring systems, tools and reporting, the referral systems, Protection Mainstreaming and the legal programming. He/she will also lead on the identification, analysis and succinct reporting of protection trends and issues of concern to feed into protection sector strategy development, IRC programming as well as relevant humanitarian coordination fora, such as the Protection Working Groups. The SPM will also contribute to the continued development of the protection sector, including drafting proposals and budgets, under the guidance of the Protection and Rule of Law Coordinator and in close collaboration with other technical sector leads.
∎ The Senior Protection Manager will be based in Uhkiya. The SPM will technically oversee Protection Managers responsible for the day-to-day management of the program, and other staff depending on project development. The Senior Protection Manager will work extensively with other sectors to ensure that protection principles are being incorporated into the emergency programs, and that we have and outcomes-based approach.

Job Responsibilities:
∎ Program Management and Development:
∎ Responsible for managing, implementing protection monitoring, protection mainstreaming, signpost and Access to Justice programming.
∎ Directly manages the protection monitoring program coordinating regular data collection, emergency assessments, referrals, information dissemination and awareness sessions and ensures that program activities are responsive and executed to a high quality standard.
∎ Oversees the Access to Justice and Protection Monitoring programming including supporting the adaptation of the Protection Monitoring and Rule of law Standard Operating Procedures (SOP) and development of the relevant data collection forms.
∎ Lead the technical training of the Protection Managers in their ability to provide Access to justice services, signpost services and protection monitoring as is relevant. Introduce peer coaching and build their practice around supervision and support to frontline Information Moderators, legal officers and monitoring staff.
∎ Provide technical management of the capacity building program for local NGOs related to protection mainstreaming,
∎ Ensure appropriate use of IRC global technical resources for all trainings, including the Protection Mainstreaming Monitoring and Evaluation System (Proms)
∎ Develop and continuously update and refine quality systems and tools for protection monitoring, Legal Assistance and signpost to ensure the effective collection and analysis of qualitative data relating to the protection environment, including physical safety and security, freedom of movement, documentation, safe and equitable access to services, etc.
∎ Ensure protection and Access to justice activities are of high technical quality, meet humanitarian standards and are flexible and responsive to contextual changes
∎ Ensure that protection-related internal and external reporting programmatic and donor requirements are met, and that reports are publication quality and are submitted on time. Provide quality oversight of the information products coming.
∎ Use protection monitoring data support the development of advocacy messages for the Bangladeshi humanitarian crisis.
∎ In collaboration with the protection managers, ensure smooth management and integration of project work plans and budgets (budget forecasting, development of spending plans, budget follow-up), procurement plans, timely recruitment, and accurate reporting that conforms with IRC and donor regulations;
∎ Participate in cross-departmental collaboration and coordination with Health, Child Protection and WPE colleagues establish linkages between the programs.
∎ Coordinate and participate in the development and review of budgets for program proposals in conjunction with the PRol Coordinator, grants and finance departments.
∎ Manage and Engage PRoL Partners to ensure compliance to IRC regulations and donor requirements.
∎ Liaise regularly with the relevant HQ technical units.
∎ Grant Planning & Project Implementation:
∎ Lead the overall implementation of the Protection program in camps and provide guidance to the protection staff to ensure that stated goals and objectives are met, that the project is appropriately monitored and evaluated, and that project reports are written and submitted in a timely manner.
∎ Prepare program work plans that meet the program objectives and prepare appropriate operational guidelines for project staff.
∎ Regularly update the grants metric.
∎ Provide significant input into donor reports in a timely manner, including up-to-date data for indicators.
∎ Ensure that project activities are implemented within the assigned budget parameters, manage all financial aspects of the protection programs (budget follow-up, spending plans, cash forecasts, etc), approve relevant expenses and review expenditures, in consultation with the Finance Team and Protection Coordinator to ensure that project activities are implemented within the assigned budget parameters.
∎ Ensure IRC and donor reports are finalized per set schedules (monthly, quarterly and annually) and indicators and achievements are followed-up and reported upon, according to the work plan.
∎ Work closely and coordinates with IRC logistics, finance and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings
∎ Staff Support and Capacity Building:
∎ Support with the hiring, supervising, and build the capacity of protection team members in relevant technical and management competencies.
∎ Provide technical guidance, on the job mentoring and coaching for protection team.
∎ Ensure ongoing training and targeted technical capacity building for the entire protection team
∎ Support Protection team leader to make certain that program managers put capacity development plans in place for the national protection teams based on documented capacity needs assessments exercise.
∎ Approve and manage, attendance and leave requests to ensure adequate departmental coverage. Ensure monthly, accurate timesheet submission and carry out probationary reviews.
∎ Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
∎ Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
∎ As required identify staff performance issues and work with Human Resources to document and address these as per the National Staff Employment Policies.
∎ Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
∎ Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of staff.
∎ New Business Development:
∎ Develop the recommendations for a strategy for the refugee response
∎ Participate in strategic meetings in proposal development, and support Protection Coordinator in establishment/update of overall protection strategy
∎ Develop and/or input into protection assessments and protection reporting analysis for the purpose of program development
∎ Find opportunities for partnership and strategic collaboration.
∎ Representation, coordination and advocacy:
∎ With approval from the PRoL Coordinator, actively participate in, and contribute to, coordination meetings and working groups, specifically the Protection sector coordination group and other related task forces;
∎ Develop and maintain effective working relationships with other key partners, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors; establishing IRC as one of the leaders in protection.
∎ Seek to establish and develop partnerships and collaborate with the Bangladeshi and Rohingya civil society and local partners.
∎ Consistently and proactively monitor/assess the safety and security of the team; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs

Additional Requirements:
∎ 3-5 years professional experience in protection work, of which at least 2 in a managerial position, experience in emergencies preferred
∎ Proven experience in implementing protection monitoring projects, including in drafting protection monitoring reports, and in legal assistance projects
∎ Experience with qualitative data collection, analysis and reporting
∎ Proven experience in setting-up and following up on referral systems
∎ Previous experience leading diverse teams and with remote management
∎ Demonstrated experience in training/capacity building
∎ Strong acumen in analyzing data to inform advocacy initiatives.
∎ Demonstrable knowledge of and commitment to human rights and protection;
∎ Strong communication and interpersonal skills with excellent analysis and writing skills;
∎ Excellent analytical, writing skills and fluency in English
∎ Strong team and people leadership, management, organizational and development skills;
∎ Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills.
∎ Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure effectively and productively.
∎ Additional qualities: ability to multi-task, well, ability to improvise, flexibility, adaptability to handle transitions and change.
∎ Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint

Salary:
∎ Competitive Base Pay With Fringe Benefits (As per IRC National Pay Scale in Bangladesh)

Application Deadline: 13 Feb 2021

Company Information:
∎ 17 Jan 2021
∎ International Rescue Committee (IRC)

Category: NGO/Development