Job Description

Title: Senior Health Manager (Referral Hub Project)

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Ukhia)

Employment Status: Contractual

Educational Requirements:
∎ Master's/ Bachelor's degree in Emergency Management, Public Health, Emergency Coordination

Experience Requirements:
∎ At least 7 year(s)

Job Context:
∎ Work Location: IRC-Bangladesh, Ukhiya Office
∎ Reporting To: Health Coordinator
∎ Department: Health
∎ Expected Start Date: At Earliest
∎ Contract length: September 30, 2020 (with possibility of extension subject to funding, program needs and performance of incumbent)

Job Responsibilities:
∎ Project Management:
∎
∎ Responsible for overall project management and coordination of quality emergency health programs, including the Referral Hub Project. Ensure that program goals, objectives, targets and activities are met, as stated in the donor agreed project work plans and log frames
∎ Lead the Emergency Response within the DRU in the event of a mass casualty or natural disaster. Ensure all emergency response protocols are in place for all emergency dispatch and referrals; and build capacity of DRU staff
∎ Ensure development and execution of project planning and management documents, including but not limited to: project results framework, detailed implementation plan, financial plan, M&E plan, procurement plan, human resource plan
∎ Prepare high quality donor, management and other internal and external reports and ensure their timely submission
∎ Work with finance department to provide accurate and timely spending plans, cash forecasts, and salary allocations. Put in place measures to track financial spending and ensure budget is spent as per health project financial plans
∎ Participate in Grants Opening, Mid-Term and Closing meetings and relay key messages and mentorship to field staff
∎ Work closely and coordinate with IRC Operations, Finance and Grant departments to ensure compliance with grant requirements
∎ Ensure coordination between IRC health projects, to increase harmony and complimentary between activities and locations, including as it pertains to referrals and ambulance dispatch
∎ Work closely with other IRC programs present in the same location, such as Women's Protection and Empowerment, child protection, education and integrate program components
∎ Provide strategic oversight on coordination of ambulance services, emergency referral hubs, live bed management, logistics
∎ Support the process of program staff recruitment as need arises
∎ Program Quality & Technical Support:
∎
∎ Conduct regular monitoring visits to the various project sites, ensuring that projects utilize standardized protocols, policies and guidelines, as outlined by the Ministry of Health and WHO. Identify technical quality and/or other implementation issues, and provide solutions and follow-up to ensure projects are on track to meet goals and are consistent with established standard methodologies
∎ Ensure that the health program is implemented in line with the IRC Strategic Action Plan and its outcomes
∎ Strictly follow up the medical and operational supply chain system, ensure that staff are recording stock, timely ordering for the supplies and accountabilities in relation to the warehousing and using of the supplies including medicines and medical items essentially
∎ Promote the culture of learning and documentation so that lessons learned and good practices are documented and shared for institutional memory and learning. Ensure that field experiences are documented and used to advocate on behalf of the communities
∎ Assess unmet needs in the health sector with a special focus on Primary and Reproductive Health and make recommendations for how IRC can better address identified unmet needs, contributing to the IRC's health strategy
∎ Support development and maintenance of effective and efficient oversight, support, quality control and reporting systems and processes
∎ Stuff Supervision & Development:
∎
∎ Provide direct supportive supervision to the health managers/health facility in-charge, and support them to do the same for the health staff they supervise to enable them to successfully perform in their positions
∎ Ensure training and ongoing capacity building opportunities for existing and new staff on technical and project management skills
∎ Responsible for performance management including setting performance objectives and conducting regular performance appraisals on progress with supervisees, providing timely and constructive feedback to develop their professional practice
∎ Spend significant time in field locations to provide hand holding support to team and supportive supervision
∎ Ensure staff well-being and care is prioritized and is an integral part of weekly/monthly work plans
∎ Coordination, Representation & Advocacy:
∎
∎ Liaise with other health actors including the Health Sector, other NGOs, the UN, site management, the military, and the government
∎ Dedicatedly build strong working relationships at the site levels with other international and national actors/organizations and UN agencies
∎ Under the mentorship of SPC, represent IRC in relevant coordination meetings at camp and sub district level including sector coordination meetings
∎ Other Duties & Responsibilities:
∎
∎ Maintain open and professional relations with all IRC and partner team members, promoting a strong, respectful team spirit, ensuring effective communication, and opportunities for debriefing
∎ Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment
∎ Advance major incidents to the Emergency Health Coordinator, Senior Program Coordinator and Security Manager
∎ Other duties as assigned by the supervisor to enable and develop IRC programs

Additional Requirements:
∎ At least 7 years work experience in a management or coordination role
∎ Proven experience in responding to health in emergencies / humanitarian crisis in international settings
∎ Excellent project management and budget management skills. Experience in developing and implementing monitoring and evaluation tools to ensure project delivery
∎ Excellent emergency response planning and response management skills
∎ Demonstrated experience in successfully leading, building and strengthening a program team in a dynamic, challenging and changing context
∎ Demonstrated experience in supervising, mentoring and building capacity of national staff
∎ Ability to deal with competing demands and requests; and to be innovative, flexible, and adaptive
∎ Should be a great teammate with excellent interpersonal skills and ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy
∎ Must adhere to confidentiality policies and codes of conduct
∎ Required to be computer literate (Word and Excel)
∎ Fluency in Bangla and/or Chittagonian, and English
∎ Understanding of Rohyinga a plus
∎ Preference will be given to those who are familiar and have worked in Rohingya Camps

Salary:
∎ Competitive Base Pay

Compensation & Other Benefits:
∎ Fringe Benefits (Medical Benefits + Bonus+ Leaves Entitlements + Housing Allowance) As per IRC National Pay Scale in Bangladesh

Application Deadline: January 21, 2020

Company Information:
∎ International Rescue Committee (IRC)
∎ Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Category: NGO/Development