Senior Casework Officer

Job Description

Title: Senior Casework Officer

Company Name: International Rescue Committee (IRC)

Vacancy: --

Age: Na

Job Location: Cox`s Bazar, Dhaka

Salary: Negotiable

Experience:

• At least 3 years

Bachelor’s degree required in relevant field.

• At least 3 years

• At least 3(three) years of relevant professional experience with previous data collection and interviewing experience required.

• Resettlement processing or other NGO experience is preferred.

• Previous work in a multi-cultural environment is advantageous.

• High level of professionalism while carrying duties per the SOPs (ie. integrity and confidentiality)

• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines and work well under pressure in a fast-paced team environment.

• Strong communication skills with a demonstrated ability to communicate and work effectively and professionally with partners, colleagues, beneficiaries, and interpreters.

• Problem-solver who takes initiative to provide solutions.

• Ability to perform interviews and data collection through good listening and analytical skills.

• Meticulously attentive to details, and able to ensure compliance of policies and procedures by team members, providing feedback in a professional and constructive way.

• Excellent data entry and report writing skills; ability to produce grammatically correct, error-free reports.

• Able to do advanced quality check on cases utilizing Tableau reports.

• When required, able to assist in providing the necessary guidance and support to co-workers.

• Team oriented yet able to think and work independently.

• Flexible and able to work in fast-paced, multi-cultural environment.

• Excellent verbal and written English language skills.

• Computer Literacy – high level of competence in Ms Office i.e. Word, Excel, and PowerPoint, Outlook.

• Able to run and read high level spreadsheets and do advanced QC with a high level of attention to detail.

• Proven advanced data entry skills with extreme accuracy, attention to detail, and self-checking abilities.

• Knowledge of Rohingya strongly preferred.

• Ability to type 40 words per minute.

Country: Bangladesh

Department: Casework, RSC Asia

Contract length: Till 30th September 2024 (with possibility of extension subject to funding, program needs and performance of incumbent) Work Location: RSC-Asia, Cox’s Bazar Office, Bangladesh.

Reporting to: Casework Manager

Expected Start Date: At Earliest

Click here to view details JD: https://hotjobs.bdjobs.com/jobs/irc/irc561.htm

Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)