Job Description
Title: Senior Associate - IT
Company Name: Quantanite Bangladesh Limited
Vacancy: 01
Age: 22 to 34 years
Location: Dhaka (Mirpur 14)
Maximum Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, ISP, Multinational Companies, Group of Companies
Published: 5 Nov 2024
Education:
∎ Bachelor of Science (BSc)
∎ CCNA (Preferred)
Requirements:
Additional Requirements:
∎ Age 22 to 34 years
∎ 2-3 years of experience is preferred in relevant field.
∎ Experience in ISP/ICT service/MNC/ Group of companies is preferred
∎ Strong proficiency in English communication skills, both verbal and written, is essential.
∎ CCNA certification will be an added advantage
∎ Must be able to adapt to changes in working hours & working days
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
∎ Basic knowledge of Active Directory System, Server, email service, Firewall, etc.
∎ Knowledge of LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
∎ Good interpersonal-communication skills to deal with people at all levels
∎ Computer literacy in MS Office (Word, Excel, PPT, Visio)
∎ 2-3 years of experience is preferred in relevant field.
∎ Experience in ISP/ICT service/MNC/ Group of companies is preferred
∎ Strong proficiency in English communication skills, both verbal and written, is essential.
∎ CCNA certification will be an added advantage
∎ Must be able to adapt to changes in working hours & working days
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
∎ Basic knowledge of Active Directory System, Server, email service, Firewall, etc.
∎ Knowledge of LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
∎ Good interpersonal-communication skills to deal with people at all levels
∎ Computer literacy in MS Office (Word, Excel, PPT, Visio)
Responsibilities & Context:
∎ Ensure effective, resilient, and responsive IT support (Hardware, software, networking) to different operation units
∎ Handling day-to-day IT-related activities.
∎ Asset maintenance (laptops and other electronic devices)
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
∎ Set up user accounts, permissions, and passwords
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Maintain & troubleshoot Windows server, AD, Email services
∎ Liaison with the user to ensure that requests or problem reports have been satisfactorily handled
∎ Protect Data in internal computing systems from unauthorized users and viruses
∎ Taking backup configuration of the network switch, Router, Wi-Fi, Windows AD, and other systems
∎ Implementing and troubleshooting security rules on firewall systems (Fortinet/Cisco)
∎ Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA
∎ Responsible for LAN and WAN maintenance by keeping close liaison with ISP
∎ Configure, implement, and troubleshoot active network equipment like- switches, routers, network appliances, firewalls, Wi-Fi
∎ Identify single point of failure in the network & system and ensure redundancy planning
∎ Perform IT asset & accessories audit
∎ Ensure effective, resilient, and responsive IT support (Hardware, software, networking) to different operation units
∎ Handling day-to-day IT-related activities.
∎ Asset maintenance (laptops and other electronic devices)
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
∎ Set up user accounts, permissions, and passwords
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Maintain & troubleshoot Windows server, AD, Email services
∎ Liaison with the user to ensure that requests or problem reports have been satisfactorily handled
∎ Protect Data in internal computing systems from unauthorized users and viruses
∎ Taking backup configuration of the network switch, Router, Wi-Fi, Windows AD, and other systems
∎ Implementing and troubleshooting security rules on firewall systems (Fortinet/Cisco)
∎ Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA
∎ Responsible for LAN and WAN maintenance by keeping close liaison with ISP
∎ Configure, implement, and troubleshoot active network equipment like- switches, routers, network appliances, firewalls, Wi-Fi
∎ Identify single point of failure in the network & system and ensure redundancy planning
∎ Perform IT asset & accessories audit
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Weekly 2 holidays, Insurance, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
∎ Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
∎ Events: Regular team and organization-wide get-togethers and events.
∎ Other benefits such as competitive salary, paid leave benefits, festival bonuses, annual leave payments, transportation allowance, Monthly Food Allowance, additional payment for working overtime, medical insurance, reward and recognition programs (monthly and yearly), and extra allowance for working in odd hours.
∎ At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:
∎ Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
∎ Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
∎ Events: Regular team and organization-wide get-togethers and events.
∎ Other benefits such as competitive salary, paid leave benefits, festival bonuses, annual leave payments, transportation allowance, Monthly Food Allowance, additional payment for working overtime, medical insurance, reward and recognition programs (monthly and yearly), and extra allowance for working in odd hours.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mirpur 14)
Company Information:
∎ Quantanite Bangladesh Limited
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ https://quantanite.com/
Address::
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ https://quantanite.com/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Dec 2024
Category: IT/Telecommunication
