Security Supervisor

Job Description

Title: Security Supervisor

Company Name: United Healthcare Services Limited

Vacancy: --

Age: At least 28 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-06-11

Application Deadline: 2026-07-11

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age At least 28 years

Education:

• Bachelor’s degree in any discipline or equivalent professional experience. Higher consideration for experience and certificates in hospital Security Management.

Experience:

• 3 to 5 years of experience in security operations, with at least 2 years in a supervisory role. Experience working in a hospital, medical college, or large public facility is highly preferred.

Skills:

• Deep understanding of physical security management, key control tracking software, and inventory/auditing processes (essential for both keys and Lost and Found.

• Strong leadership, conflict resolution, and crisis de-escalation skills.

• A high level of integrity and trustworthiness is required to manage high-value personal assets.·      

Physical Fitness:

• Ability to stand, walk for extended periods, and respond quickly during physical emergencies.

• Must be willing to work in rotating shifts (including nights, weekends, and holidays).

Note on Medical Security: Hospital environments require a unique balance of strict enforcement and high empathy. Hence, supervisors need absolute hospital-based professionalism and care while on duty.

•  Key Control & Access Management:

Asset Accountability: Take absolute control of the master key inventory. Oversee issuance and log of electronic access.

Issuance s Tracking: Enforce strict logging protocols for the daily issuance, return, and auditing of keys to authorized medical and administrative staff.

Emergency Access Protocols: Ensure immediate, secure access to high-risk areas (e.g., pharmacies, labs, ICU, server rooms) during emergency codes while preventing unauthorized entry.

Breach Mitigation: Oversee lock-and-key changes or reprogramming of electronic access immediately upon reporting a lost key or a compromised access card.

• Lost & Found Management:

Custody’s Logging: Oversee the secure collection, tagging, and computer logging of all unclaimed items found on hospital and medical college premises.

Chain of Custody: Maintain a secure, locked storage area for lost property, ensuring that high-value items (e.g., cash, jewelry, electronics, identification documents) are handled in accordance with strict chain-of-custody protocols.

Verification s Return: Verify the ownership of claimed items by checking descriptions, documentation, or identification before officially releasing property to a claimant.

Disposal Protocol: Coordinate the lawful and ethical disposal, donation, or

destruction of unclaimed property after the hospital's standard retention period expires.

Sensitive Data Handling: Ensure that lost items containing sensitive patient information (e.g., medical files, prescription slips) are immediately secured and handed over to hospital administration or compliance teams.

• Hospital Security Protocols & Operations:

Patrol Management: Supervise and coordinate the shifts, checkpoints, and physical patrols of on-duty security guards across all hospital wards, emergency departments, clinics, and parking facilities.

Surveillance Oversight: Monitor CCTV feeds and security alarm systems, responding rapidly to unauthorized access alerts or suspicious behavior.

Visitor s Crowd Control: Manage visitor screening protocols, ensuring strict adherence to visiting hours and restricting unauthorized access to sensitive patient areas.

Incident Response: Lead the security team in de-escalating tense situations, managing unruly individuals, and responding to emergency codes (e.g., Code Red for fire, Code Blue for medical emergencies).

• Team Leadership & Compliance:

Guard Supervision: Conduct daily briefings, assign posts, evaluate guard performance, and ensure the security team maintains a professional appearance and disciplined conduct.

Documentation: Maintain precise shift logs, incident reports, key compliance registers, and Lost and Found ledgers. Report daily activities directly to the Security Manager or Head of Operations.

Liaison: Coordinate with local law enforcement and emergency services when reporting criminal activity, handling external security threats, or dealing with high- value/dangerous lost property.