Sales & Operations Expert (Tour Package)

Job Description

Title: Sales & Operations Expert (Tour Package)

Company Name: Naria Holidays

Vacancy: --

Age: Na

Job Location: Dhaka (Naya Paltan)

Salary: Negotiable

Experience:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor/Honors

• Bachelor’s degree in Hospitality, Tourism, or related field

• 5 to 8 years
• The applicants should have experience in the following business area(s): Travel Agent

• Minimum 5-8 years of experience in tour management or group travel coordination

• Strong knowledge of popular destinations, local cultures, and landmarks

• Excellent verbal and written communication in English and Bangla

• Strong leadership, organizational, and crisis management skills

• Cultural sensitivity, with an inclusive and respectful approach

• Ability to multitask, manage group dynamics, and maintain a cheerful demeanor under pressure

• A genuine passion for travel and sharing enriching experiences

Naria Holidays is one of Bangladesh`s most respected travel agencies, delivering exceptional travel experiences across domestic and international destinations. From cultural tours and natural escapes to adventure-packed itineraries, we specialize in crafting journeys that leave lasting impressions.

We are now seeking a Sales & Operations Expert (Tour Package) who can lead group tours with passion, precision, and professionalism—ensuring every trip is safe, smooth, and unforgettable.

Key Responsibilities

• Design and organize detailed itineraries for domestic and international tours

• Lead tour groups with engaging and informative commentary

• Ensure smooth coordination of transportation, accommodations, and activities

• Address client needs, concerns, and emergencies with professionalism and empathy

• Build rapport with travelers and foster a positive group atmosphere

• Maintain the highest standards of customer satisfaction, safety, and service

• Collaborate with vendors, guides, hotels, and local partners

• Prepare post-tour feedback reports and improvement recommendations

• Monitor tour budgets, logistics, and real-time problem-solving on-site

• Salary: Negotiable (based on experience and expertise)

• Festival Bonuses: 2 per year

• Other Benefits: Mobile bill, lunch allowance

• Travel Opportunities: Domestic and international group leadership