Sales & Customer Support Executive

Job Description

Title: Sales & Customer Support Executive

Company Name: Relaxify

Vacancy: 2

Age: 23 to 30 years

Job Location: Jhenaidah (Jhenaidah Sadar)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (FMCG), Software Company, Direct Selling/Marketing Service Company, E-commerce, Online Retail Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (FMCG), Software Company, Direct Selling/Marketing Service Company, E-commerce, Online Retail Startup
• Freshers are also encouraged to apply.

• Age 23 to 30 years
• Only Female

• Excellent communication and interpersonal skills.

• Strong sales mindset with the ability to convert customer inquiries into successful sales.

• Good spoken and written English will be considered an advantage.

• Basic computer proficiency (MS Office, Google Workspace, Email, Internet).

• Ability to handle customer complaints professionally and maintain a positive customer experience.

• Confident in speaking over phone calls and online meetings.

• Self-motivated, responsible, and eager to learn.

• Honest, punctual, and able to work as part of a team.

• Ability to work under pressure and achieve sales targets.

Job Context

Relaxify is looking for a motivated and customer-focused individual to join our team. The role involves converting customer inquiries into sales, providing excellent after-sales support, and assisting with client communications for our software business.

Job Responsibility

• Respond to customer inquiries received through Facebook, WhatsApp, phone calls, and other channels.

• Convert customer inquiries into successful sales by understanding customer needs and recommending suitable products.

• Provide after-sales support and ensure a positive customer experience.

• Coordinate with the operations team to ensure smooth order processing and delivery.

• Conduct online meetings and communicate with clients for our software company when required.

• Maintain customer records and update internal systems.

• Perform other sales and customer support-related tasks assigned by management.

• Festival Bonus: 2

High-performing employees with excellent spoken English may have the opportunity to work on our international SaaS project, including communicating with Foreign clients. Additional incentives and career growth opportunities are available based on performance.