Job Description
Title: Restaurant Manager
Company Name: Cluster
Vacancy: 1
Age: Na
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Restaurant, Bar/Pub
Published: 2025-10-18
Application Deadline: 2025-11-15
Education: - Bachelor of Arts (BA) in Hospitality Management
- Bachelor of Business Administration (BBA)
- Diploma in Hotel Management
- Professional certification or Diploma in Restaurant Management, Hospitality Management will be considered an asset.
Requirements: - 5 to 7 years
- The applicants should have experience in the following business area(s): Restaurant, Bar/Pub
Skills Required: Bar management,ERP Software,Leadership and Good Communication skill.,Leadership and teamwork,Operational Management,Planning and budget,Restaurant management,Restaurant Service
Additional Requirements: At least 5–7 years of relevant experience, including 2 years in a supervisory or managerial role.
Prior experience in managing both front-of-house and back-of-house bar teams is highly preferred.
Strong knowledge of restaurant operations, bar service, and hospitality etiquette.
Ability to lead and discipline a team in a respectful, culturally appropriate manner.
Exceptional leadership and communication skills
Experience with ERP systems, stock management, and basic budgeting.
Flexible to work evenings, night, weekends, and holidays.
Responsibilities & Context: Job Context:
We are looking for a skilled and motivated Restaurant Manager to lead our bar operations. This role is ideal for someone with strong hospitality experience, a passion for leadership, and the ability to drive both customer satisfaction and operational performance.
Key Responsibilities:
Oversee Daily Operations
- Supervise daily opening and closing procedures for bar / restaurant areas.
- Maintain cleanliness, ambiance, and staff readiness throughout service hours.
- Monitor guest flow and ensure smooth bar / table management
Recruit, Train & Manage Staff
- Hire front-of-house (FOH) and back-of-house (BOH) staff based on skill, discipline, and cultural fit.
- Conduct training on customer service, hygiene, safety, and company standards.
- Provide leadership, motivation, and regular performance evaluations
Inventory & Cost Control
- Monitor and maintain inventory of beverages, food items, and supplies.
- Work with vendors for cost-effective ordering and timely delivery.
- Prevent wastage and theft through daily tracking and documentation.
Customer Experience Management
- Ensure all guests are greeted warmly and served professionally.
- Handle customer complaints tactfully and resolve service issues promptly.
- Gather guest feedback and make improvements based on insights.
Legal & Safety Compliance
- Ensure compliance with local food safety, hygiene, and laws.
- Maintain staff training in responsible bar / restaurant service and workplace safety.
- Ensure proper record-keeping for management when required (e.g., inventory logs).
Marketing & Promotions
- Plan and execute local promotions, live music nights, and events, seasonal offering.
- Coordinate with the marketing team for digital/social media promotions.
- Ensure events align with cultural norms and responsible service standards.
Scheduling & Labor Cost Management
- Prepare and manage weekly staff rosters based on expected footfall.
- Control overtime and manage staff hours within budget.
- Maintain discipline, punctuality, and fair workload distribution.
Coordination with Kitchen & Ownership
- Hold daily briefing meetings with FOH and kitchen teams.
- Provide regular operational updates to the management or head office.
- Work towards business goals including revenue targets, cost control, and guest satisfaction.
- Collaborate with chefs and bar staff to ensure menu quality and service standards.
- Ensure the bar environment is safe, welcoming, and aligned with brand standards.
Job Scope & Changes
- The scope of responsibilities may be reviewed and adjusted in response to organizational needs, as determined by management.
- Undertake additional tasks or responsibilities as assigned by management, consistent with the overall role and capabilities.
Job Other Benifits: - T/A,Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Competitive salary
Other benefits as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism