Ticketing & Reservation Coordinator
Job Description
Title: Ticketing & Reservation Coordinator
Company Name: FDL Group
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Tk. 25000 - 35000 (Monthly)
Experience:
- 2 to 4 years
Published: 2025-12-09
Application Deadline: 2025-12-19
Education:
- Diploma
- Bachelor/Honors
- Diploma or Bachelor’s degree
- Professional training in ticketing/GDS will be an advantage
Requirements:
- 2 to 4 years
Skills Required: Air Ticketing and Visa processing.,Tour and Travel Agency,Tour and Travel visa,Tour Package,Tourist visa processing,Travel and Tourism,Visa Processing
Additional Requirements:
Experience Requirements
- 2–4 years of hands-on ticketing and reservation experience
- Must be proficient in GDS systems (Amadeus / Galileo / Sabre)
- Strong understanding of airline fare rules
Additional Requirements
- Good communication skills in English
- Ability to work under pressure
- Strong attention to detail
- Customer-oriented attitude
Key Performance Indicators (KPIs)
- Ticket accuracy (zero ADM)
- Daily ticket issuance volume
- Response time to booking requests
- Error-free documentation
Responsibilities & Context:
Workplace: Work at office (Dhaka)
Job Responsibilities
- Issue domestic and international air tickets
- Handle reissue, refund, and cancellation processes
- Coordinate hotel bookings and tour reservations
- Operate GDS systems (Amadeus / Galileo / Sabre)
- Maintain passenger records and travel files
- Support Umrah visa processing and documentation
- Coordinate with customer service regarding booking updates
- Prepare daily sales and ticketing reports
Job Other Benifits:
- BDT 25,000- 35,000 (Based on experience)
Compensation & Other Benefits
As per company policy
Festival bonuses
Yearly increments based on performance
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
