Sr. Visa Executive

Job Description

Title: Sr. Visa Executive

Company Name: Musafir Tours

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing

Knowledge of First-World visas, Schengen visas, and student visa processing will be considered an added advantage.

Excellent knowledge of visa requirements, embassy rules, and documentation standards.

Strong communication skills (Bangla & English).

Ability to work under pressure with attention to detail.

Customer service mindset with problem-solving ability.

Strong computer skills, especially in MS Office and online visa portals.

We are a reputed travel & tour operator seeking an experienced Senior Visa Executive to handle end-to-end visa processing for major Asian destinations. The role requires strong knowledge of embassy procedures, documentation accuracy, and client handling.

Job Responsibilities:

• Handle end-to-end visa processing for Asian countries, mainly China, India, Indonesia, Thailand, Singapore, Malaysia, and others.

• Review and verify all visa documents submitted by clients to ensure accuracy and compliance with embassy/consulate requirements.

• Prepare visa applications, appointment bookings, online submissions, payment processing, and follow-up with embassies/high commissions.

• Maintain updated knowledge of visa rules, requirements, documentation changes, and processing timelines for assigned countries.

• Assist clients with visa-related queries, provide guidance on document preparation, and offer professional consultation.

• Communicate with embassies, visa application centers (VFS, IVAC, TLS, etc.), airlines, and relevant authorities as required.

• Maintain proper records of all applications, submissions, and passport handovers in an organized manner.

• Ensure timely delivery of visa outcomes to clients and maintain excellent customer satisfaction.

• Handle urgent/priority visa cases efficiently.

• Support management in developing new visa services and improving operational processes.

• Maintain confidentiality and professionalism at all times.

• Any other tasks assigned by management.