Title: Executive - Reservation & Ticketing
Company Name: Mastermind Tours & Travels
Vacancy: 10
Age: 22 to 37 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 30000 - 40000 (Monthly)
Experience:
A well-renowned travel agency dedicated to providing exceptional travel experiences to our clients. We specialize in air ticket bookings and complete travel solutions. We are looking for a skilled and dynamic Reservation Officer to join our growing team.
Duties and Responsibilities:
Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
Execute all GDS major commands in Sabre / Travelport / Amadeus & NDC platforms (Book, rebook, reissue, issue, split/merge, ancillary, EMD)
Manage customer inquiries and resolve issues related to bookings. Keep up to date with airline policies, provide after-sales support,
promotions, and travel trends.
Regular follow-up with existing / potential clients. Prepare the report as required by management.
| University | Percentage (%) |
|---|---|
| National University | 10.48% |
| North South University | 2.69% |
| University of Dhaka | 2.10% |
| Jagannath University | 1.20% |
| Green University of Bangladesh | 1.20% |
| University of Chittagong | 1.20% |
| Southeast University | 1.20% |
| Sonargaon University | 0.90% |
| Premier University, Chittagong | 0.90% |
| Uttara University | 0.90% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.95% |
| 31-35 | 20.06% |
| 36-40 | 2.10% |
| 40+ | 0.30% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 4.49% |
| 20K-30K | 41.32% |
| 30K-40K | 51.20% |
| 40K-50K | 2.40% |
| 50K+ | 0.60% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.87% |
| 0.1 - 1 years | 11.38% |
| 1.1 - 3 years | 31.14% |
| 3.1 - 5 years | 21.26% |
| 5+ years | 23.35% |