Title: Executive - Reservation & Ticketing
Company Name: Mastermind Tours & Travels
Vacancy: 10
Age: 22 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 25000 - 35000 (Monthly)
Experience:
A well renowned travel agency dedicated to providing exceptional travel experiences to our clients. We specialize in air ticket bookings, and complete travel solutions. We are looking for a skilled and dynamic Reservation Officer to join our growing team.
Duties and Responsibilities:
Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
Execute all GDS major commands in Sabre / Travelport / Amadeus & NDC platforms (Book, rebook, reissue, issue, split / merge, ancillary, EMD)
Manage customer inquiries and resolve issues related to bookings. Keep up to date with airline policies, Provide after-sales support,
promotions, and travel trends.
Regular follow-up with existing / potential clients. Prepare report as required by management.
| University | Percentage (%) |
|---|---|
| National University | 13.42% |
| University of Dhaka | 1.86% |
| Daffodil International University (DIU) | 1.60% |
| Jahangirnagar University | 1.27% |
| Dhaka College | 1.18% |
| Dhaka International University | 1.18% |
| University of Rajshahi | 1.10% |
| Govt. Titumir College | 1.01% |
| University of Chittagong | 0.93% |
| Tejgaon College | 0.93% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.24% |
| 31-35 | 20.34% |
| 36-40 | 0.17% |
| 40+ | 0.17% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.24% |
| 20K-30K | 62.53% |
| 30K-40K | 30.30% |
| 40K-50K | 0.59% |
| 50K+ | 0.34% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 20.17% |
| 0.1 - 1 years | 13.92% |
| 1.1 - 3 years | 28.19% |
| 3.1 - 5 years | 17.81% |
| 5+ years | 19.92% |