Executive - Reservation & Ticketing

Job Description

Title: Executive - Reservation & Ticketing

Company Name: Mastermind Tours & Travels

Vacancy: 10

Age: 22 to 35 years

Job Location: Dhaka (Uttara)

Salary: Tk. 25000 - 35000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Airline,Travel Agent,Tour Operator,Immigration/Visa Processing

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Airline,Travel Agent,Tour Operator,Immigration/Visa Processing

• Age 22 to 35 years
• Only Male

Minimum 1 years’ experience as Ticketing Operations Manager in air ticketing environment.

A well renowned travel agency dedicated to providing exceptional travel experiences to our clients. We specialize in air ticket bookings, and complete travel solutions. We are looking for a skilled and dynamic Reservation Officer to join our growing team.

Duties and Responsibilities:

• Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
• Execute all GDS major commands in Sabre / Travelport / Amadeus & NDC platforms (Book, rebook, reissue, issue, split / merge, ancillary, EMD)
• Manage customer inquiries and resolve issues related to bookings. Keep up to date with airline policies, Provide after-sales support,
• promotions, and travel trends.
• Regular follow-up with existing / potential clients. Prepare report as required by management.