Reservation Officer / Sr. Executive (Ticketing & Tour)

Job Description

Title: Reservation Officer / Sr. Executive (Ticketing & Tour)

Company Name: Travel Destination BD

Vacancy: 6

Age: At least 22 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• At most 3 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor/Honors
• Masters
• Higher Secondary

• At most 3 years
• The applicants should have experience in the following business area(s): Travel Agent

• Age At least 22 years

• Knowledge of GDS systems (Amadeus, Sabre, Galileo) or airline portals is an advantage.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office and online booking platforms.

• Provide professional travel advice to clients regarding destinations, flights, visas, and travel requirements.
• Book and issue airline tickets (domestic and international) using GDS/airline portals.
• Arrange hotel reservations, tour packages, transportation, and travel insurance.
• Handle visa application support, documentation, and embassy submission (if applicable).
• Create customized itineraries and holiday packages based on client needs.
• Maintain excellent customer service and build long-term client relationships.
• Keep up to date with travel regulations, visa rules, airline policies, and promotional offers.
• Handle inquiries via phone, email, and social media promptly and professionally.
• Ensure accurate record-keeping of bookings, payments, and client details.
• Customer-focused attitude with attention to detail.