Reservation Officer

Job Description

Title: Reservation Officer

Company Name: KINGDOM TOURS&TRAVELS

Vacancy: 5

Age: 18 to 35 years

Job Location: Dhaka (Naya Paltan)

Salary: Tk. 7000 - 14000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

• Age 18 to 35 years
• Only Female

• Ticketing office. reservation officer only female experience or non experience both

• Handle incoming calls, emails, and online reservation requests.
• Provide information on availability, pricing, and services.
• Make, modify, and cancel reservations as per customer requests.
• Maintain accurate records of bookings, payments, and customer details.
• Coordinate with relevant departments (e.g., front desk, sales, operations) to ensure smooth service delivery.
• Follow up with customers to confirm reservations or provide additional information.
• Upsell additional services (e.g., room upgrades, tours, meals) when appropriate.
• Resolve customer issues or complaints promptly and professionally.
• Ensure that all bookings comply with company policies and standards.
• Generate daily/weekly reports on reservations, occupancy rates, and cancellations.

• Profit share,T/A,Mobile bill

tickets sale for commission.