Reservation Officeer

Job Description

Title: Reservation Officeer

Company Name: Al Fursan Sky Team International

Vacancy: Not specific

Job Location: Dhaka (Purana Paltan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Air ticketing Reservation, GDS, GDS SYSTEM, Reservation and ticketing, Tour and Travel Agency, Visa Processing

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Tour and Travel Agency, Basic knowledge of GDS (Galileo. Sabre)), GDS SYSTEM, Reservation/ Ticketing, ticketing and visa, Travel management, Travel Trade, Visa Processing
∎ The applicants should have experience in the following business area(s): Immigration/Visa Processing, Travel Agent, Airline, Tour Operator

Job Context:
∎ We Are Hiring Reservation Officeer For Our Purana Paltan Office.
∎ Job Location: Suleman Plaza: 162, Shahid Dyed Nazrul Islam Sarani ( Old 3/3 B, Purana Paltan, Lift-7, Room -07) Dhaka.

Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.
∎ Any other duties assigned by the Management

Additional Requirements:
∎ Age 18 to 40 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Jun 2023

Company Information:
∎ 17 May 2023
∎ Al Fursan Sky Team International
∎ Address : House # 7, Khalifa Ghat, Dakshin Rasulpur, Beside Iman Jame Masjid, Kamrangirchor
∎ Web : https://www.facebook.com/profile.php?id=1000915871

Category: Hospitality/ Travel/ Tourism

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