Relationship Officer/Relationship Manager (AO To JAVP)

Job Description

Title: Relationship Officer/Relationship Manager (AO To JAVP)

Company Name: Midland Bank PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Tk. 40000 - 80000 (Monthly)

Experience: --

Published: 2026-02-08

Application Deadline: 2026-03-08

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Acquire and manage Retail, SME, and/or Corporate customers to achieve assigned business targets.

• Mobilize CASA, term deposits, loans, trade finance, remittance, cards, and fee-based income.

• Develop and maintain strong customer relationships through regular visits and proactive engagement.

• Ensure proper customer onboarding, KYC, CDD/EDD, and documentation in compliance with Bangladesh Bank regulations and internal policies.

• Monitor portfolio quality, identify early warning signals (EWS), and support recovery and risk mitigation initiatives.

• Promote cross-selling of appropriate banking products and services based on customer needs.

• Ensure timely renewal, documentation updates, and regular follow-up of existing customer relationships.

• Maintain accurate customer MIS, call reports, and business pipeline tracking.

• Ensure strict compliance with AML/CFT requirements, regulatory guidelines, and ethical standards.

• For managerial roles (RM): Supervise, guide, and review the performance of Relationship Officers to ensure achievement of business and compliance objectives.