Relationship Officer/ Relationship Manager- Retail Assets & Liabilities (AO- SO)

Job Description

Title: Relationship Officer/ Relationship Manager- Retail Assets & Liabilities (AO- SO)

Company Name: SHIMANTO BANK PLC

Vacancy: --

Age: At most 35 years

Job Location: Barishal, Gazipur, Narayanganj, Dhaka (Keraniganj, Old Dhaka)

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Banks

• Minimum Graduation in any discipline (preferably in Business) from any reputed university.

• 3rd division or 3rd class in any exam are discouraged to apply.

• 2 to 5 years
• The applicants should have experience in the following business area(s): Banks

• Age At most 35 years

• Both males and females are allowed to apply.

• Energetic, confident, resourceful & target oriented.

• Excellent negotiation and cross selling skills.

• Knowledge of the Home Loan, Car Loan and other relevant products business, policies, and processes, selling best practices.

• Excellent customer management and Strong inter- personal & communication skill·

• Requirements may be relaxed for relevant and experienced candidates.

• Portfolio Management: Achieve branch sales targets by actively driving both Retail Assets (Home Loans, Car Loans, etc.) and Liabilities (Retail, SME, & Corporate Deposits).

• Business Development: Visit corporate houses, real estate developers, government/semi-government bodies, and autonomous institutions to acquire potential retail and deposit clients.

• End-to-End Client Servicing: Visit prospective customers, collect necessary document packages, verify the authenticity of all documentation, and prepare flawless files for submission and daily approval.

• Cross Selling: Maximize customer wallet share by cross-selling the bank’s complete suite of retail and digital banking products.

• Performance Tracking: Maintain and manage a clear sales matrix, tracking self-performance (target vs. achievement) on a regular basis.

• Market Intelligence: Collect localized market information, observe customer demand dynamics, and monitor competitor features to report early market trends to the Branch Manager / Line Manager.

• Risk & Monitoring: Closely monitor loan repayments at the branch level and proactively raise early alert reports as per bank policy.

• Negotiable

• Other benefits are as per Bank`s Human Resources Policy