Customer Service Manager (SO to PO)

Job Description

Title: Customer Service Manager (SO to PO)

Company Name: SHIMANTO BANK PLC

Vacancy: --

Age: At most 38 years

Job Location: Narayanganj, Dhaka (Keraniganj)

Salary: Negotiable

Experience:

  • 3 to 6 years
  • The applicants should have experience in the following business area(s): Banks


Published: 2026-07-13

Application Deadline: 2026-07-20

Education:
  • Minimum Graduation in any discipline (preferably in Business) from any reputed university.

  • 3rd division or 3rd class in any exam are discouraged to apply.



Requirements:
  • 3 to 6 years
  • The applicants should have experience in the following business area(s): Banks


Skills Required: Banks & Financial,Branch Operation,Customer Service,Operational Management

Additional Requirements:
  • Age At most 38 years
  • Both males and females are allowed to apply.

  • Energetic, confident, resourceful & target oriented.

  • Excellent customer management and Strong inter- personal & communication skill·

  • Requirements may be relaxed for relevant and experienced candidates.



Responsibilities & Context:
  • To supervise overall branch operations.

  • To support Branch Manager to achieve business target of the branch

  • To ensure cost minimization and maximize branch profitability

  • To ensure proper service of the branch.

  • To ensure that branch maintains all the records that are auditable for good audit rating

  • To ensure compliance with existing AML policies of the bank & local directives to preventing Money Laundering



Job Other Benifits:
    • Negotiable

    • Other benefits are as per Bank`s Human Resources Policy



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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