Relationship Manager

Job Description

Title: Relationship Manager

Company Name: Leading Asset management Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ At least BBA/MBA or Honors in any discipline in Management, Marketing, Communication or a similar field from Reputed Public or Private Universities
∎ Minimum 5 years of experience in the similar position in a reputed company will be an added advantage

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Leading Asset Management Limited is a visionary and dedicated startup company in this sector. We are hiring a talented Relationship Manager professional to join our team. If you`re excited to be part of a winning team, you may apply for the position. Leading Asset Management Limited is a great place to grow your career. We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We`ll rely on you to find ways to outperform our competition and maintain our company`s positive image.
∎ The Relationship Manager is responsible for forming and maintaining connections with business clients to drive sales. Their duties include meeting with client`s in-person to discuss new products or services, resolving client issues with their employer`s products or services to preserve relationships and communicating with other departments about maximizing client experiences.
∎ To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
∎ Our relationship Manager is a professional who aids in developing and maintaining strong customer relationships, both within a company as well as with outside clients. Ultimately, you`ll maintain strong relationships with our company`s clients to boost our brand and profits in the long-run.

Job Responsibilities:
∎ Maintaining a deep knowledge of company products and services.
∎ Building and maintaining strong relationships with prospective and existing clients.
∎ Researching and pursuing new business opportunities.
∎ Identifying clients' needs and requirements and proposing suitable solutions.
∎ Providing clients with comprehensive product/service consultations and guiding their decision-making process.
∎ Up selling and cross-selling products/services to clients.
∎ Resolving complaints and issues efficiently and in a timely manner.
∎ Meeting sales/revenue targets.
∎ Ensuring client satisfaction.
∎ Identify potential opportunities and inform the sales team to follow up.
∎ Educate and inform clients about the company's products, services and special offers.
∎ Attend to client complaints and resolve issues promptly.
∎ Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
∎ Work with internal departments to ensure company meets clients' expectations.
∎ Oversee customer relationship management system.
∎ Become familiar with the competition to stay ahead of them
∎ Encourage high-sales and good customer service practices
∎ Create strategies and work with clients to boost their brand
∎ Help promote and maintain a positive company image
∎ Intuitive to customers' needs
∎ Strong communication and interpersonal skills and the ability to build and maintain relationships
∎ A background in customer service or sales is a plus
∎ Must understand customer relationship management (CRM)
∎ Strategic thinker and ability to analyze and solve problems quickly
∎ Ability to work well with others and lead a team
∎ Must be self-motivated, flexible and able to manage several types of client at a time.
∎ Coordinate with the other office staffs and work together
∎ Ready to take additional tasks and responsibilities deemed necessary by the management

Additional Requirements:
∎ Age 30 to 55 years
∎ Experience as a relationship manager, in customer service, or a similar role
∎ Ability to build and maintain strong client and business relationships
∎ Proficiency in Microsoft Office and CRM software
∎ Excellent communication and interpersonal skills
∎ Good conflict resolution and problem-solving skills
∎ Leadership and team management skills
∎ Customer-oriented
∎ Work under pressure

Salary:
∎ Negotiable
∎ Salaries for Relationship Managers can vary based on their experience, seniority, honesty, dedication, client relation based, capacity on fund collection etc.

Compensation & Other Benefits:
∎ Attractive Remuneration
∎ Yearly two (02) festival bonuses.
∎ Performance based salary revision and commission sharing..
∎ Other applicable benefits as per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Dec 2022

Company Information:
∎ 1 Dec 2022
∎ Leading Asset management Ltd

Category: Marketing/Sales

: If you are passionate to make a difference, courageous to improve carrier to asset management industry confident to meet organization's expectations and fulfill the above-mentioned requirements, please apply through online.

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