Title: Registrar
Company Name: International Rescue Committee (IRC)
Vacancy: --
Age: 18 to 60 years
Location: Cox's Bazar (Ukhia)
Experience:
∎ At least 1 year
Published: 26 Jun 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 60 years
∎ At least 1 year of similar experience in health or other facility either with an NGO or government body·
∎ Applicant must have experience of working in Rohingya Registered Camp
∎ Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives·
∎ Previous experience working with a multi-disciplinary team in a cross-cultural setting·
∎ Skilled in electronic device operation (Tablet, smartphone) will be preferable·
∎ Must be a team player with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion, and diplomacy·
∎ Ability to be innovative, flexible, and adaptive·
∎ Ability to live in challenging conditions and ability to work under difficult, high-pressure situations.
∎ At least 1 year of similar experience in health or other facility either with an NGO or government body·
∎ Applicant must have experience of working in Rohingya Registered Camp
∎ Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives·
∎ Previous experience working with a multi-disciplinary team in a cross-cultural setting·
∎ Skilled in electronic device operation (Tablet, smartphone) will be preferable·
∎ Must be a team player with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion, and diplomacy·
∎ Ability to be innovative, flexible, and adaptive·
∎ Ability to live in challenging conditions and ability to work under difficult, high-pressure situations.
Responsibilities & Context:
∎ Program Brief
∎ Founded in 1933, the International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.
∎ The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education. Through 2018, the IRC’s response strategy will primarily target Rohingya refugees in Cox’s Bazar, while meeting the significant needs of both refugee and host populations, as already existing vulnerabilities are compounded by cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox’s Bazar and to other parts of the country, thus expanding its’ networks and partnerships around emergency preparedness and response work, reaching beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox’s Bazar and other parts of Bangladesh.
∎ Purpose of the Role
∎ Registrar will be the first contact for every client who comes to the health facility. Documentation of general information from the patient will be major responsibility. Besides this, he will also help in patient triaging in the waiting zone and segregate the patient based on the severity and guide them for consultation.
∎ Registrar will be working at the front desk at the IRC Health facilities to receive patients and ensure general information about the patients is recorded. The registrar will also assist in patient triaging including managing patients in the waiting zone, managing patients’ queues based on the conditions of the patients, and directing patients to the consultations.
∎ Line Manager : Clinical Supervisor
∎ Workstation: Kutupalong Registered Camp
∎ Contract Duration: Till August 2024 (with high possibilities to extend)
∎
∎
∎ Highlights of Key Responsibilities
∎ • Accurately process front desk registration by obtaining general information and performing proper documentation.
∎ • Manage the day-to-day patient flow and assist MA/Paramedics in patient triaging.
∎ • Work closely with the referral assistant and Health Facility Supervisor for patient referral services.
∎ • Counsel the patient in the waiting zone as part of the awareness-building activities.
∎ Other Duties:
∎ • Consistently and proactively monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Supervisor/IRC management and liaising with other external parties as required to maintain/enhance the security environment.
∎ • Other duties as assigned by the supervisor to enable and develop IRC programs.
∎
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Gratuity, Insurance
∎ Two retention benefits in a year equivalent to two basic salaries
∎ Two retention benefits in a year equivalent to two basic salaries
Employment Status: Contractual
Job Location: Cox's Bazar (Ukhia)
Read Before Apply:
Standard of Professional Conduct
IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality & Equal Opportunity
We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified women professionals to apply. We are an equal-opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?
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