Referral Assistant

Job Description

Title: Referral Assistant

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Diploma in Medical Assistant or Diploma in Nursing degree will be preferable

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Referral Assistant will be mainly responsible for the patient referral from the PHCC to different facilities. S/He will accompany the critical patient from PHCC to the secondary health care center or other facilities.
∎ Job Location: Camp-8E
∎ Contract Length: 8 Months (with possibility of extension)

Job Responsibilities:
∎ Patient referral to different facilities based on need
∎ Maintain professional collaboration and communication with respective health facility before referral any patient
∎ Accompany the critical patient to the referred facility
∎ Help register in documentation of patients and ensure required referral documents (doctor referral, CIC approval) are available with patient during referral
∎ Help in awareness building activities
∎ Keep regular communication with the patients and ensure availability in term of emergency in camp
∎ Other Duties:
∎ Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Supervisor/IRC management and liaising with other external parties as required to maintain/improve the security environment
∎ Ensure patient confidentiality is respected, and that all referrals are conducted in a dignified and respectful manner
∎ Ensure adherence to infection prevention and control measures during referral
∎ Ensure emergency referral services are implemented in conformity with health sector guidelines and protocols
∎ Other duties as assigned by the supervisor to enable and develop IRC programs

Additional Requirements:
∎ At least 1 year of similar experience in health or other facility either with an NGO or government body
∎ Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives
∎ Previous experience of working with a multi-disciplinary team in a cross-cultural setting
∎ Skilled in electronic device operation (Tablet, smart phone) will be preferable
∎ Required to be team oriented with excellent interpersonal skills and ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy
∎ Creative, flexible, and adaptive
∎ Ability to live in challenging conditions and ability to work under difficult, high pressure situations

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Two bonuses in a year equivalent to two basic salaries

Application Deadline: 14 Dec 2020

Company Information:
∎ 8 Dec 2020
∎ International Rescue Committee (IRC)
∎ Address : 1st floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ Web : https://www.rescue.org/
∎ Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Category: NGO/Development

: Standard of Professional ConductIRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?

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