Quality Assurance Manager

Job Description

Title: Quality Assurance Manager

Company Name: C & A Sourcing International Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)

Experience Requirements:
∎ At least 10 year(s)

Job Context:
∎ Responsible for quality assurance from order acceptance to finished product, ensuring it meets all quality and safety expectations.
∎ Implement the company sourcing objectives to align the customer’s expectations in product safety and development with supplier competences.
∎ Responsible for product safety controls, including the auditing and monitoring of key operations at a Production Unit (PU) level to meet children’s safety requirements, such as metal detection and pull testing, thereby ensuring a safe and reliable supply base.
∎ Apply best practice thinking and practices in order to control, assess and maintain the quality standards of C&A products.
∎ Implement a ‘Right First Time’ (RFT) approach to quality that drives supplier ownership, efficient process and product quality improvements

Job Responsibilities:
∎ Lead, motivate and develop the QAD Production Technology Team in the respective hub region of operation.
∎ Responsible for the application, training and management of all Quality Management Systems (QMS) in the respective hub region of operation.
∎ Deliver key projects and work-streams related to strategic business development directives and cost saving initiatives.
∎ In line with strategic KPI’s, review and nominate PU’s capable of taking ‘End 2 End’ (E2E) ownership of the products they produce for C&A.
∎ Self-inspections in line with C&A Final Statistical Inspection (FSI) before shipment of finished goods.
∎ Maintain A or B grade in the C&A QAD Technical Audit compliance.
∎ Effective implementation and maintenance of Corrective Action Plan Acknowledgement Reports (CAPA) to support continuous improvement.
∎ Ensure PU’s are adequately trained and monitored.
∎ Maintain and monitor the Quality Issue Tracker on a regular basis, taking action as and when appropriate. Provide root cause analysis and solutions on major quality issues, inc. customer returns, CSR and FSI rejections, capturing learnings for best practice sharing.
∎ Issue QAD activity reports to RQM that provide an overview of activities undertaken and highlights any issues or concerns.
∎ Partner with the Technical Services Manager during new product development stage to conduct product Risk Assessments related to garment complexity and PU capability, recommending solutions prior to the product’s order placement and manufacture.
∎ Provide insight and inputs on supplier and production unit selection, supplier quality performance, etc.
∎ Contribute to the development and management of C&A’s quality and product safety standards.
∎ Contribute to the updating, revision and to the ongoing development of C&A’s Supplier Quality Manual standards.
∎ Validate quality requirements, inspection standards, policies and procedures to ensure that production will meet company's requirements.
∎ Conduct supplier training programs as and when required.
∎ Work closely with all QAD colleagues in and across hubs to ensure an effective and efficient process capable of leveraging and sharing best practice.
∎ Communicate to the Global Head of QAD/RQM/SPM and piers locally and within all other regions.
∎ Communicate with Supplier and PU Senior Management teams on CAPA related matters that require significant investment.

Additional Requirements:
∎ Age at least 30 years
∎ Possess a high level knowledge of Product Safety, Production Management, QMS and Manufacturing process is required.
∎ Commercial awareness of industry standard quality levels and customer expectations.
∎ Technical knowledge in Supply Base Management, Technical Auditing & QMS Process training and development is key.
∎ Working knowledge of product development, garment fitting, production pattern making, grading is desirable.
∎ Familiar with laboratory test requirements and testing procedures, European market legislations and regulations.
∎ Capable of implementing and driving strategies forward to completion through change management, personal and staff development.
∎ Good analytical and problem solving skills.
∎ Self-motivated and a good team player.
∎ Good assertive communication, presentation and Leadership skills.
∎ Good command of both English and local language, both written and spoken.
∎ Computer Literate in Word, Excel, PowerPoint etc. Knowledge of PLM and Quality Management Systems.
∎ Frequent travel is required.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Jun 2023

Company Information:
∎ 12 May 2023
∎ C & A Sourcing International Limited
∎ Address : AJ Heights, Cha-72/1/D, Level # 7-10, Progoti Shoroni, North Badda, Dhaka-1212
∎ Business : C&A Sourcing is the exclusive sourcing arm of C&A, a leading fashion retailer with operations in Europe, Brazil and Mexico. C&A has two corporate offices in Europe, one in Brussels, Belgium, and the other in Düsseldorf, Germany.

The success story began in 1841, when the brothers Clemens and August (C&A) Brenninkmeijer opened a textile warehouse in Sneek, Netherlands. It was one of the first outlets to offer made-up products, i.e. ready-to-wear items of clothing in various sizes, to the broad public. Today, C&A Europe welcomes and provides millions of visitors per day with good quality fashions at affordable prices for their entire family.

Headquartered in Hong Kong, C&A Sourcing currently operates sourcing activities in Bangladesh, Cambodia, India, Indonesia, Myanmar, Pakistan, Shanghai and Turkey.

Category: Garments/Textile

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Source: bdjobs.com

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