Job Description
Title: Pre-sales & Support Engineer
Company Name: Novo International Limited
Vacancy: 01
Age: 22 to 30 years
Location: Dhaka
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.
Published: 28 Aug 2024
Education:
∎ Diploma in Computer
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Be honest, trustworthy, respectful and flexible.
∎ Ability to communicate effectively both written and verbally.
∎ Time and stress management skills.
∎ Computer skill·
∎ Ability to work independently and as part of a team.
∎ Be honest, trustworthy, respectful and flexible.
∎ Ability to communicate effectively both written and verbally.
∎ Time and stress management skills.
∎ Computer skill·
∎ Ability to work independently and as part of a team.
Responsibilities & Context:
∎ Technical Expertise: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.
∎ Customer Engagement: Engage with potential clients to assess their technical requirements and business challenges.
∎ Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
∎ Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
∎ Pre- and Post-Sales support for products including design, technical advice, and point of contact
∎ Prepare project proposal & quotation.
∎ Sales presentations.
∎ Demonstration and Proof of Concept.
∎ To provide product training, consultancy service and technical advice to resellers and end users.
∎ Technical issues evaluation.
∎ Offer consultancy to sales team and product teams to assist in tender/ projects.
∎ Job Context: As a Pre-sales Engineer, you will play a critical role in the sales process, bridging the gap between technical expertise and customer needs. This role involves understanding customer requirements, presenting technical solutions, and demonstrating how products or services can meet those needs. your secondary duties include resolving Technical issues, troubleshooting customer technical problems, performing root cause analyses, developing verification scripts, and managing data migrations and third-party integrations.
∎ Job Responsibility:
∎ Technical Expertise: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.
∎ Customer Engagement: Engage with potential clients to assess their technical requirements and business challenges.
∎ Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
∎ Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
∎ Pre- and Post-Sales support for products including design, technical advice, and point of contact
∎ Prepare project proposal & quotation.
∎ Sales presentations.
∎ Demonstration and Proof of Concept.
∎ To provide product training, consultancy service and technical advice to resellers and end users.
∎ Technical issues evaluation.
∎ Offer consultancy to sales team and product teams to assist in tender/ projects.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Novo International Limited
∎ 205/1A, Tejgaon Gulshan Link Road; Tejgaon;
Dhaka - 1208.
∎ https://novo-intl.com/
Address::
∎ 205/1A, Tejgaon Gulshan Link Road; Tejgaon;
Dhaka - 1208.
∎ https://novo-intl.com/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Sep 2024
Category: IT/Telecommunication
