OSS Engineer
Job Description
Title: OSS Engineer
Company Name: PeopleScape
Vacancy: 1
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ Bachelor in Engineering (BEngg)
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Core Requirements:
∎ • Hands-on Experience in providing technical support for complex Multi-vendor and 3rd party OSS Applications (Analysis, Troubleshooting & fixing the issues reported) on the applications already deployed to end customer/user.
∎ • Ability to take independent initiatives, Engage with Customers, learning and ability to fit seamlessly into any team.
∎ • Strong domain knowledge in OSS Platforms and Applications with hands-on experience in supporting and managing Customer OSS Applications and Tools
∎ • Hands on working experience in Netact application with experience in Telecom & strong in telecom concepts.
∎ • Remote case handling and software change management,node integration on OSS system
∎ • Ensure interworking of OSS applications to multiple network Element are connected (eg. PS element, CS element, RAN, BSS, Messaging Box) and all functions are working well (alarm sync, PM data sync, configuration Management etc.)
∎ • Troubleshoot system management, fault management, configuration management and performance management issues. Executing system health check & preventive maintenance task on different EMS/NMS
∎ • Should support and guide project from operation end
∎ • Should be flexible to working in shifts and Customer time zones.
∎ • additional requirement of experience in Multivendor applications – convey requirements and delegate, problem solving quickly
∎ • Analytical skills to Analyze tickets and isolate the problem reported
∎ • Fix the issue and provide suggested workaround solution.
∎ • Escalation of issue to Vendor/Customer for which resolution or workaround isn’t available and provide the issue description, logs, findings and troubleshooting steps carried out.
∎ • Outage handling and communication management with relevant stakeholders
∎ • Ability to adopt new technologies in short period.
∎ • Should be able to mentor, guide and train junior team membersAdditional Benefits:
Additional Requirements:
∎ Age at least 28 years
∎ Both males and females are allowed to apply
∎ • System administration experience on EMS/NMS/OSS (Vendor experience is preferred)
∎ • Dell (Storage) & HP (Blade servers, Switches) HW installation and FW upgrade experience
∎ • Sound Knowledge and hands-on experience on
∎ - Linux/Unix,
∎ - Oracle
∎ - VMWare/Virtualization
Salary: Tk. 80000 - 100000 (Monthly)
Compensation & Other Benefits:
∎ Tour allowance, Weekly 2 holidays
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Mar 2023
Company Information:
∎ 23 Feb 2023
∎ PeopleScape
∎ Address : House # 8, Road # 23/C, Gulshan-1, Dhaka-1212, Bangladesh
∎ Web : www.peoplescapebd.net
∎ Business : HR Consultancy Firm.
Category: IT/Telecommunication
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