Operations Manager

Job Description

Title: Operations Manager

Company Name: Sushi Tei Bangladesh

Vacancy: --

Location: Dhaka (GULSHAN 2)

Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Restaurant

Published: 11 Mar 2025

Education:
∎ Bachelor/Honors
∎ Bachelor of Business Administration, Hospitality Management, or a related field.

Requirements:

Additional Requirements:
∎ Minimum of 5 years of experience in restaurant operations management, preferably in a Japanese or Asian cuisine setting.
∎ Strong understanding of restaurant management software (POS systems, inventory management, and scheduling software).
∎ Experience in planning, marketing campaign management, and event coordination.
∎ Excellent leadership, organizational, and problem-solving skills.
∎ Strong communication skills, both verbal and written.
∎ Proficiency in financial management and cost control.
∎ Knowledge of food safety regulations and standards.

Responsibilities & Context:
∎ Oversee day-to-day restaurant operations, ensuring smooth service delivery.
∎ Develop and implement operational policies and procedures.
∎ Manage inventory, ordering, and stock control to reduce wastage and costs.
∎ Monitor kitchen and front-of-house operations to maintain quality and consistency.
∎ Ensure compliance with health, safety, and hygiene standards.
∎ Develop and execute marketing campaigns and promotional activities in collaboration with the marketing team.
∎ Plan and coordinate events, special offers, and seasonal promotions.
∎ Analyze market trends and customer feedback to inform promotional strategies.
∎ Create and manage marketing budgets and track campaign performance.
∎ Contribute to business planning initiatives and long-term strategic goals.
∎ Manage budgets, control costs, and maximize profitability.
∎ Track and analyze sales reports and implement strategies to increase revenue.
∎ Work with the finance team on vendor payments and cost management.
∎ Ensure a high standard of customer service and address any customer complaints promptly.
∎ Implement feedback systems and use insights to improve service.
∎ Maintain the ambiance and cleanliness of the restaurant to enhance the dining experience.
∎ Recruit, train, and supervise staff, ensuring excellent performance.
∎ Develop staff schedules to ensure proper coverage.
∎ Conduct regular performance reviews and provide coaching to team members.
∎ Foster a positive and inclusive work environment.
∎ Assist in business planning and operational forecasting.
∎ Develop and implement strategies for growth and improvement.
∎ Set operational goals and monitor performance metrics.
∎ Work with senior management on long-term planning and expansion projects.
∎ Job Summary:Sushi Tei Bangladesh (a concern of Sajeeb group) is a high-end Japanese cuisine-focused restaurant at Gulshan-2.
∎ The Operations Manager will manage the restaurant's overall operations, ensuring efficiency, profitability, and customer satisfaction. The role requires a strong leader with experience in the hospitality or restaurant industry who can manage teams, control costs, drive service excellence, and handle strategic planning tasks.
∎ Key Responsibilities:
∎ Oversee day-to-day restaurant operations, ensuring smooth service delivery.
∎ Develop and implement operational policies and procedures.
∎ Manage inventory, ordering, and stock control to reduce wastage and costs.
∎ Monitor kitchen and front-of-house operations to maintain quality and consistency.
∎ Ensure compliance with health, safety, and hygiene standards.
∎ Develop and execute marketing campaigns and promotional activities in collaboration with the marketing team.
∎ Plan and coordinate events, special offers, and seasonal promotions.
∎ Analyze market trends and customer feedback to inform promotional strategies.
∎ Create and manage marketing budgets and track campaign performance.
∎ Contribute to business planning initiatives and long-term strategic goals.
∎ Manage budgets, control costs, and maximize profitability.
∎ Track and analyze sales reports and implement strategies to increase revenue.
∎ Work with the finance team on vendor payments and cost management.
∎ Ensure a high standard of customer service and address any customer complaints promptly.
∎ Implement feedback systems and use insights to improve service.
∎ Maintain the ambiance and cleanliness of the restaurant to enhance the dining experience.
∎ Recruit, train, and supervise staff, ensuring excellent performance.
∎ Develop staff schedules to ensure proper coverage.
∎ Conduct regular performance reviews and provide coaching to team members.
∎ Foster a positive and inclusive work environment.
∎ Assist in business planning and operational forecasting.
∎ Develop and implement strategies for growth and improvement.
∎ Set operational goals and monitor performance metrics.
∎ Work with senior management on long-term planning and expansion projects.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (GULSHAN 2)

Company Information:
∎ Sushi Tei Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Apr 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 12.69%
University of Dhaka 3.30%
IBAIS University 3.05%
Bangladesh Open University 2.79%
Daffodil International University (DIU) 1.52%
1.52%
American International University Bangladesh (AIUB) 1.52%
Jagannath University 1.52%
University of Rajshahi 1.27%
Dhaka College 1.27%

Interested By Age Range

Age Range Percentage (%)
20-30 26.14%
31-35 27.41%
36-40 22.34%
40+ 22.84%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 5.12%
20K-30K 11.51%
30K-40K 14.32%
40K-50K 14.58%
50K+ 54.48%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 7.61%
0.1 - 1 years 2.54%
1.1 - 3 years 7.87%
3.1 - 5 years 8.88%
5+ years 73.10%

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