Title: Operation Manager – Travel & Tourism
Company Name: Binimoy International
Vacancy: 1
Age: Na
Job Location: United Arab Emirates
Salary: Negotiable
Experience:
Bachelor’s or Master’s Degree in Business, Travel & Tourism, or related field
Candidate Profile
Minimum 3–5 years of experience in travel/tourism operations management
Strong leadership and problem-solving skills
Excellent communication skills in English (Hindi/Urdu preferred)
Ability to work under pressure and meet deadlines
Special Requirements
Prior experience in managing travel agency operations
Knowledge of GDS systems, airline bookings, and group ticketing preferred
Valid UAE Driving License
Role Overview: We are seeking an experienced Operation Manager to oversee day-to-day travel agency operations, manage the sales and ticketing team, and ensure smooth coordination between departments for optimal customer satisfaction and business growth.
Key Responsibilities:
Manage overall operations for the travel and tourism business
Supervise ticketing, sales, and customer service teams
Implement business strategies to meet company targets
Ensure compliance with company policies and industry regulations
Coordinate with airlines, vendors, and corporate clients for business expansion
Prepare operational and performance reports for management review
Handle escalated customer issues efficiently
Attractive, negotiable salary package
Annual performance and salary review
Visa cost: Self-sponsored
Air ticket: Provided by the company
| University | Percentage (%) |
|---|---|
| National University | 19.74% |
| University of Dhaka | 3.95% |
| Daffodil International University (DIU) | 3.29% |
| Jagannath University | 2.63% |
| Southeast University | 1.97% |
| Royal University of Dhaka | 1.97% |
| Islamic Arabic University | 1.32% |
| Govt. Bangla College | 1.32% |
| Ahsanullah University of Science and Technology (AUST) | 1.32% |
| University of Chittagong | 1.32% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 32.24% |
| 31-35 | 26.97% |
| 36-40 | 18.42% |
| 40+ | 22.37% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.55% |
| 20K-30K | 9.21% |
| 30K-40K | 4.61% |
| 40K-50K | 9.87% |
| 50K+ | 67.76% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 5.26% |
| 0.1 - 1 years | 3.29% |
| 1.1 - 3 years | 9.87% |
| 3.1 - 5 years | 13.16% |
| 5+ years | 68.42% |