Operation Manager – Travel & Tourism

Job Description

Title: Operation Manager – Travel & Tourism

Company Name: Binimoy International

Vacancy: 1

Age: Na

Job Location: United Arab Emirates

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor/Honors
• Masters

• Bachelor’s or Master’s Degree in Business, Travel & Tourism, or related field

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent

Candidate Profile

• Minimum 3–5 years of experience in travel/tourism operations management

• Strong leadership and problem-solving skills

• Excellent communication skills in English (Hindi/Urdu preferred)

• Ability to work under pressure and meet deadlines

Special Requirements

• Prior experience in managing travel agency operations

• Knowledge of GDS systems, airline bookings, and group ticketing preferred

• Valid UAE Driving License

Role Overview: We are seeking an experienced Operation Manager to oversee day-to-day travel agency operations, manage the sales and ticketing team, and ensure smooth coordination between departments for optimal customer satisfaction and business growth.

Key Responsibilities:

• Manage overall operations for the travel and tourism business

• Supervise ticketing, sales, and customer service teams

• Implement business strategies to meet company targets

• Ensure compliance with company policies and industry regulations

• Coordinate with airlines, vendors, and corporate clients for business expansion

• Prepare operational and performance reports for management review

• Handle escalated customer issues efficiently

• Attractive, negotiable salary package

• Annual performance and salary review

• Visa cost: Self-sponsored

• Air ticket: Provided by the company