Online Admin Officer (Quran & Academic Tuition Services)

Job Description

Title: Online Admin Officer (Quran & Academic Tuition Services)

Company Name: Merit-Tutors

Vacancy: --

Age: 24 to 34 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center

• Age 24 to 34 years

About Us

Merit Tutors is a UK-based education provider offering high-quality tuition both in-centre and online. We currently operate three branches in London and deliver online lessons worldwide.

We are now expanding our services by introducing Online Quran & Arabic Studies Tuition for children, and we are looking for a dedicated and capable Admin Officer based in Bangladesh to manage and grow this new section.

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Key Responsibilities

* Handle incoming calls and enquiries from parents professionally

* Communicate with parents and students via phone, WhatsApp, and email

* Manage lesson bookings, scheduling, and student attendance

* Coordinate with teachers and ensure smooth lesson delivery

* Provide training and guidance to teachers (initial training will be provided)

* Conduct interviews and recruitment of Quran and academic tutors

* Monitor teaching quality and ensure high standards are maintained

* Manage payments, track fees, and follow up on outstanding payments

* Calculate and process teachers’ payments accurately

* Maintain student records and administrative data

* Support overall operations of online tuition services

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Requirements

* Strong command of English (spoken and written)

* Confident in communicating with UK-based parents and teachers

* Hafiz or Alim background preferred (especially for Quran section)

* IELTS qualification preferred (or equivalent English proficiency)

* Excellent organisational and communication skills

* Ability to manage multiple tasks efficiently

* Basic computer skills (Excel, Google Sheets, email, etc.)

* Previous admin/customer service experience is a plus

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Technical Requirements

* A laptop or desktop with good performance/specifications

* A smartphone for communication (preferred)

* Stable high-speed internet connection (essential for calls and online coordination)

* Quiet and professional work environment at home