Officer Grade I/II
Job Description
Title: Officer Grade I/II
Company Name: IDLC Finance Limited
Vacancy: 1
Job Location: Rangpur
Employment Status: Full-time
Educational Requirements:
∎ Minimum graduate in any discipline with minimum CGPA of 3.00 (on the scale of 4) from any reputed University.
Job Responsibilities:
∎ Providing best in class service for the customers of IDLC and other stakeholders with focus on consistent delivery of excellent customer experience.
∎ Resolves product or service related problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
∎ Following up the clients for collection.
∎ Proactively feedback and involved in process streamlining/ improvement of branch processes to improve operational efficiency and provide better customer service.
Additional Requirements:
∎ Work experience not more than 02 year(s) can also apply. Candidate having experience in customer experience department of Bank/NBFI/Telco/Air/health/relevant service industry will be considered as additional advantage
∎ Freshers are also encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ IDLC promotes workplace equality through transparent recruitment practices, fair appraisal processes, attractive remuneration and incentive package, group insurance, equal career prospects and training opportunities for all its employees irrespective of gender, age, race, religion, ethnicity or disability.
∎ We are proud to state that favorable job responsibilities and adequate maternity benefit policies are increasingly attracting greater participation from female employees in the IDLC family.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 May 2022
Company Information:
∎ 21 Apr 2022
∎ IDLC Finance Limited
∎ Address : Bay's Galleria (1st Floor), 57 Gulshan Avenue (CWS-A-19), Gulshan-1, Dhaka-1212
∎ Web : www.idlc.com
∎ Business :
Category: Bank/Non-Bank Fin. Institution
:
