Mobile Repair Engineer
Job Description
Title: Mobile Repair Engineer
Company Name: EDISON GROUP
Vacancy: --
Age: Na
Job Location: Gopalganj, Manikganj, Munshiganj, Rajbari, Sylhet
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Electronic Equipment/Home Appliances, Mobile Accessories
Published: 2025-11-11
Application Deadline: 2025-11-27
Education:
- Diploma in Electronics
- Bachelor in Engineering (BEngg)
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Electronic Equipment/Home Appliances, Mobile Accessories
Skills Required: Client Service
Additional Requirements:
Experience in using Mobile handset diagnostics tools and expertise in handset repairing level 3.5
Knowledge of mobile operating systems (Android, iOS, etc.) and software troubleshooting.
Strong problem-solving skills to address complex technical issues.
Good communication skills for interacting with customers and team members.
Responsibilities & Context:
Job Context:
SYMPHONY Mobile, a leading mobile handset brand in Bangladesh, is currently seeking potential candidates for the position of Executive Engineer to ensure efficient and high-quality repairs of mobile handsets at our Customer Care centers at out side of Dhaka (Specially for Manikganj, Gopalganj, Sylhet, Rajbari and Munshiganj). The new hire is expected to diagnose, repair, and test devices effectively while maintaining service standards, improving repair processes, and contributing to overall customer satisfaction.
Job Responsibilities:
Diagnose and repair mobile handsets, ensuring high-quality and on time repair service (up to level 3.5).
Maintain Standard Operation Procedure (SOP) during repairing.
Perform software updates, system restores, and troubleshooting for devices.
Conduct hardware repairs, including screen replacements, battery fixes, and component replacements.
Test repaired devices to ensure proper functionality and quality standards.
Maintain accurate records of repair activities and customer information.
Contribute to improving repair processes and service efficiency.
Job Other Benifits:
- Mobile bill,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Other Benefits as per company policies.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| European University of Bangladesh | 3.94% |
| Daffodil International University (DIU) | 3.23% |
| Rangpur Polytechnic Institute | 2.15% |
| Manarat International University | 2.15% |
| Barishal Polytechnic Institute | 1.79% |
| American International University Bangladesh (AIUB) | 1.79% |
| Southeast University | 1.79% |
| Eastern University | 1.43% |
| Sonargaon University | 1.43% |
| City University | 1.43% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.23% |
| 31-35 | 10.75% |
| 36-40 | 2.15% |
| 40+ | 0.72% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 39.46% |
| 20K-30K | 45.21% |
| 30K-40K | 9.58% |
| 40K-50K | 4.21% |
| 50K+ | 1.53% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 24.37% |
| 0.1 - 1 years | 13.26% |
| 1.1 - 3 years | 25.09% |
| 3.1 - 5 years | 17.20% |
| 5+ years | 20.07% |
