Marketing & Support Executive

Job Description

Title: Marketing & Support Executive

Company Name: Smart Software Limited

Vacancy: 6

Age: 22 to 40 years

Location: Dhaka

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service

Published: 12 Mar 2025

Education:
∎ Bachelor of Science (BSc), Diploma in Computer

Requirements:

Additional Requirements:
∎ Age 22 to 40 years
∎ Experience in software sales, marketing, or client support is preferred.Strong knowledge of ERP, HRM, and other software solutions.Excellent communication and interpersonal skills in Bangla and English.Ability to understand client needs and provide effective solutions.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) & Google Drive.Knowledge of digital marketing, SEO, and social media marketing is a plus.Strong problem-solving and multitasking abilities.Ability to work independently and in a team environment.
∎ Experience in software sales, marketing, or client support is preferred.
∎ Strong knowledge of ERP, HRM, and other software solutions.
∎ Excellent communication and interpersonal skills in Bangla and English.
∎ Ability to understand client needs and provide effective solutions.
∎ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) & Google Drive.
∎ Knowledge of digital marketing, SEO, and social media marketing is a plus.
∎ Strong problem-solving and multitasking abilities.
∎ Ability to work independently and in a team environment.

Responsibilities & Context:
∎ Develop and implement marketing strategies to promote software products.
∎ Identify and engage with potential clients through calls, emails, and meetings.
∎ Provide technical support and assist clients with software-related queries.
∎ Maintain strong relationships with existing clients and ensure high customer satisfaction.
∎ Conduct product demonstrations and presentations for potential customers.
∎ Work on digital marketing campaigns, social media promotions, and SEO activities.
∎ Assist in troubleshooting software issues and providing effective solutions.
∎ Coordinate with the development team to ensure smooth client support.
∎ Prepare and present sales reports and marketing performance analysis.
∎ Follow up with clients for renewals, upgrades, and feedback.
∎ Smart Software Ltd. is looking for a Marketing & Support Executive to handle software sales, client support, and marketing activities. The ideal candidate should have strong communication skills, a customer-focused mindset, and experience in software sales, client support, and digital marketing.
∎ Key Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Over time allowance
∎ Salary Review: Half Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Smart Software Limited
∎ 152/2/N (4th F), Panthapath, Dhaka
https://www.smartsoftware.com.bd/
∎ Software Development, Mobile Apps Development, Website Development, Server & Hosting Provider, IT Solution

Address::
∎ 152/2/N (4th F), Panthapath, Dhaka
∎ https://www.smartsoftware.com.bd/
∎ Software Development, Mobile Apps Development, Website Development, Server & Hosting Provider, IT Solution

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Mar 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
North South University 3.92%
Daffodil International University (DIU) 2.94%
University of Dhaka 2.94%
East West University 2.94%
Atish Dipankar University of Science and Technology 1.96%
Asian University of Bangladesh 1.96%
Southeast University 1.96%
World University of Bangladesh 1.96%
Jahangirnagar University 1.96%
Green University of Bangladesh 1.96%

Interested By Age Range

Age Range Percentage (%)
20-30 84.31%
31-35 12.75%
36-40 2.94%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 27.45%
20K-30K 70.59%
30K-40K 0.98%
50K+ 0.98%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 14.71%
0.1 - 1 years 28.43%
1.1 - 3 years 31.37%
3.1 - 5 years 7.84%
5+ years 17.65%

Similar Jobs