Title: Marketing & Customer Service Representative
Company Name: Assurance Farm OPC
Vacancy: --
Age: Na
Job Location: Gazipur (Sreepur)
Salary: Negotiable
Experience: --
Published: 2026-03-11
Application Deadline: 2026-03-28
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Answer customer inquiries via phone calls, emails, and social media messages promptly and professionally
Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction
Promote products, services, and special offers to customers during interactions
Collaborate with the marketing team to generate leads and nurture customer relationships
Assist in managing social media platforms and engaging with followers
Track customer interactions and maintain accurate records in the customer relationship management (CRM) system
Contribute to continuous improvement efforts by providing feedback and suggestions for enhancing customer experience
Order Processing: Handle order processing, including order placement, tracking, and ensuring timely delivery.
Complaint Resolution: Manage customer complaints and concerns professionally and efficiently, ensuring prompt resolution to maintain customer satisfaction.
As Per Company policy