Job Description
Title: Manager Sales & Service (Cement Industries)
Company Name: BANGLAMARK Corporation
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in Engineering in Mechanical, IPE & EEE.
Experience Requirements:
∎ At least 5 year(s)
Job Context:
∎ Job Location: Bangladesh (with frequent visits to cement industries across the country).
∎ BANGLAMARK Limited is the official dealer and service partner of FLSmidth & Co. A/S, a renowned global engineering company that specializes in providing sustainable productivity solutions for cement industries. With our commitment to excellence, we aim to deliver top-notch products and services to our clients in the cement sector, ensuring their operational efficiency and success.
∎ We are seeking a highly motivated and experienced Manager of Sales & Service with a strong background in the cement industry. The ideal candidate should have at least 5 years of relevant experience in spare parts sales and service, combined with exceptional leadership and communication skills. As the Manager of Sales & Services, you will play a pivotal role in driving sales, managing client relationships, and overseeing service operations to meet and exceed our business objectives.
Job Responsibilities:
∎ Develop and implement effective sales and service strategies to promote FLSmidth's spare parts and solutions within the cement industries in Bangladesh.
∎ Manage a team of sales and service professionals, providing guidance, support, and regular performance evaluations.
∎ Plan and execute service-related marketing activities and campaigns to promote FLSmidth's after-sales services.
∎ Build and maintain strong relationships with existing clients while actively seeking new business opportunities to expand the customer base.
∎ Identify market trends, customer needs, and competitor activities to continuously improve sales and service offerings.
∎ Collaborate with internal teams, including marketing, technical support, and logistics, to ensure smooth operations and customer satisfaction.
∎ Monitor sales metrics and key performance indicators (KPIs), preparing and presenting regular reports to the management.
∎ Oversee the preparation of quotations, negotiate contracts, and close deals to achieve revenue targets.
∎ Address customer inquiries, concerns, and complaints promptly and professionally to ensure high levels of customer satisfaction.
∎ Stay updated on industry developments, product knowledge, and market dynamics to enhance the team's expertise and customer interactions.
Additional Requirements:
∎ Minimum of 5 years of experience in sales and service roles within the cement industries, preferably in spare parts sales and related services.
∎ Proven track record of achieving and exceeding sales targets and delivering exceptional customer service.
∎ Strong leadership and team management skills with the ability to motivate and guide a diverse team.
∎ Excellent communication, negotiation, and interpersonal skills to build positive relationships with clients and internal stakeholders.
∎ Knowledge of cement industry processes, equipment, and spare parts is highly desirable.
∎ The result-oriented mindset with the ability to work under pressure and handle multiple tasks effectively.
∎ Proficiency in MS Office applications and CRM software.
Salary: Negotiable
Compensation & Other Benefits:
∎ Competitive salary package commensurate with experience and qualifications.
∎ Opportunities for professional development and growth.
∎ Collaborative and inclusive work environment.
∎ Company-provided travel and communication allowances.
∎ Two festival bonus in a year.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Aug 2023
Company Information:
∎ 1 Aug 2023
∎ BANGLAMARK Corporation
Category: Marketing/Sales
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