Manager / Asst Manager - Reservation & Ticketing

Job Description

Title: Manager / Asst Manager - Reservation & Ticketing

Company Name: Air Bee Holidays

Vacancy: 5

Age: 25 to 40 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, GSA, Tour Operator, Travel Startup

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, GSA, Tour Operator, Travel Startup

• Age 25 to 40 years

• Knowledge of GDS systems (Amadeus, Sabre, Galileo) or airline portals is an advantage.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office and online booking platforms.

• Provide professional travel advice to clients regarding destinations, flights, visas, and travel requirements.

• Book and issue airline tickets (domestic and international) using GDS/airline portals.

• Arrange hotel reservations, tour packages, transportation, and travel insurance.

• Handle visa application support, documentation, and embassy submission (if applicable).

• Create customized itineraries and holiday packages based on client needs.

• Maintain excellent customer service and build long-term client relationships.

• Keep up to date with travel regulations, visa rules, airline policies, and promotional offers.

• Handle inquiries via phone, email, and social media promptly and professionally.

• Ensure accurate record-keeping of bookings, payments, and client details.

• Customer-focused attitude with attention to detail.

• Mobile bill,Tour allowance,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2