Title: General Manager – Sea Pearl Sundarban Eco Resort
Company Name: Sea Pearl Beach Resort & Spa Ltd.
Vacancy: --
Age: At least 30 years
Job Location: Khulna
Salary: Negotiable
Experience:
Master's degree in Hospitality Management, Hotel Management, Business Administration, Agriculture, Fisheries, Tourism Management, or a related discipline.
Additional professional qualifications in hospitality management will be an advantage.
Minimum 10 years of experience in hotel, resort, or hospitality operations.
At least 5 years in a senior management position such as General Manager, Resort Manager, Operations Manager, or a similar leadership role.
Proven experience managing eco-resorts, nature resorts, or tourism projects is highly preferred.
Practical experience or strong working knowledge of fisheries and agricultural operations is mandatory.
Strong leadership and strategic planning skills.
Excellent operational and financial management capabilities.
Knowledge of resort management systems and hospitality best practices.
Practical understanding of fisheries, aquaculture, agriculture, and environmental sustainability.
Strong communication, negotiation, and interpersonal skills.
Ability to make sound decisions under pressure.
High integrity, professionalism, and commitment to organizational goals.
Proficiency in Microsoft Office and report preparation.
Resort Operations
Lead and supervise all resort departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Security, Sales & Marketing, Finance, and Human Resources.
Ensure exceptional guest satisfaction and maintain high hospitality service standards.
Develop and implement operational policies, SOPs, and quality assurance programs.
Monitor occupancy, revenue, costs, and overall profitability.
Ensure compliance with company policies and government regulations.
Prepare annual business plans, budgets, and operational reports.
Represent the resort in meetings with government agencies, corporate clients, and business partners.
Fisheries Management
Plan, supervise, and monitor fish farming activities.
Develop strategies to improve fish production and ensure sustainable aquaculture practices.
Manage pond preparation, stocking, feeding, harvesting, disease prevention, and water quality.
Monitor production costs and profitability.
Coordinate with fisheries specialists and government authorities when necessary.
Agriculture & Landscaping
Manage agricultural activities, including vegetable, fruit, and crop cultivation.
Develop eco-friendly farming practices that support resort operations.
Supervise landscaping, gardening, and plantation maintenance.
Plan seasonal cultivation to enhance both guest experience and operational efficiency.
Financial & Commercial Management
Achieve revenue and profitability targets.
Control operational expenses through effective budgeting and cost management.
Identify new business opportunities and revenue streams.
Work closely with the Sales & Marketing team to increase occupancy and promote the resort.
Leadership & Human Resource Management
Lead, mentor, and motivate departmental heads and employees.
Build a high-performance, customer-focused team.
Conduct regular performance evaluations and staff development initiatives.
Foster a culture of accountability, teamwork, discipline, and continuous improvement.