Job Description
Title: Laundry Manager
Company Name: Renowned Group of Companies
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in Hospitality Management or Diploma in laundry operations
Experience Requirements:
∎ 8 to 12 year(s)
Job Responsibilities:
∎ Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
∎ Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
∎ Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
∎ Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
∎ Ensures consistent workflow to minimize peaks and valleys in production.
∎ Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
∎ Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
∎ Orders cleaning supplies.
∎ Participates in the laundry’s controllable expenses to achieve or exceed budgeted goals.
∎ Works effectively with the Engineering on Laundry equipment maintenance needs.
∎ Operates all equipment as necessary and reports malfunctions.
∎ Develops, maintains and uses effective back-up plans for breakdowns.
∎ Evaluates and implements new techniques, supplies and equipment.
∎ Leading Discipline Teams
∎ Ensuring and maintaining the productivity level of laundry associates.
∎ Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
∎ Encouraging and building mutual trust, respect, and cooperation among team members.
∎ Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
∎ Providing and Ensuring Exceptional Customer Service
∎ Providing services that are above and beyond for customer satisfaction and retention.
∎ Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
∎ Empowers employees to provide excellent customer service.
∎ Managing and Conducting Human Resources Activities
∎ Ensuring employee success and event success recognitions are taking place in all shifts.
∎ Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
∎ Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
∎ Effectively schedules employees to business demands and tracks employee time and attendance.
∎ Manages the employee performance appraisal process.
∎ Ensures plant policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
∎ Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.
∎ MANAGEMENT COMPETENCIES
∎ Leadership
∎ Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
∎ Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
∎ Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
∎ Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
∎ Managing Execution
∎ Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
∎ Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
∎ Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
∎ Generating Talent and Organizational Capability
∎ Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
∎ Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
∎ Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
∎ Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
∎ Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
∎ Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
∎ Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
∎ Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Additional Requirements:
∎ Age 30 to 35 years
∎ Only males are allowed to apply
∎ Specialized education or training in laundry operations can be highly beneficial
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jul 2023
Company Information:
∎ 26 Jun 2023
∎ Renowned Group of Companies
Category: Hospitality/ Travel/ Tourism
:
