Junior Officer (Support Engineer)
Job Description
Title: Junior Officer (Support Engineer)
Company Name: Centre for Development Innovation & Practices - CDIP
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum Master's/Bachelor Degree in CSE
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ Junior Officer (Support Engineer) to be recruited for CDIP, a reputed national development organization reportable to `Head of Digitization`.
∎ We are looking for a support engineer who should be responsible for providing high-quality application support to end-user clients and should have a good grasp of new software solutions and products.
Job Responsibilities:
∎ Support field level users to all the software smoothly.
∎ Good Communication. Coordinate with internal team for Issue Resolving, Identify Bugs and assignment to internal team & coordination with customer for the same.
∎ Ensure stakeholder relationship and technical liaison to ensure goal.
∎ Email and Website maintenance.
∎ Training and onboarding new software and module. Creating user manual for the end user.
∎ Software testing.
∎ Attend calls and provide a solution.
∎ Any other task assigned by supervisor.
∎ Excellent analytical, problem solving and decision-making skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2
∎ Other benefits as per organization policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Oct 2022
Company Information:
∎ 18 Sep 2022
∎ Centre for Development Innovation & Practices - CDIP
∎ Address : CDIP Bhaban, House # 17, Road # 13 Pisciculture Housing Society, Shekhertek, Adabor, Dhaka – 1207.
Microcredit Regulatory Authority- License No. 00341-00727-00097
∎ Web : www.cdipbd.org
∎ Business : About CDIP: CDIP is a non-governmental non-profit development organization founded in 1995 with registration from Registrar of Joint Stock Company, Dhaka. It is governed by a body of General members through its elected Governing Body.
Activities of CDIP: Major activities include microfinance, education support for children, and primary healthcare in rural areas of Bangladesh. CDIP also invests resources for innovative projects of its own and to support innovators. More about CDIP can be seen in www.cdipbd.org
Category: IT/Telecommunication
