Junior Executive - Front Desk

Job Description

Title: Junior Executive - Front Desk

Company Name: Excellence Consultants

Vacancy: 1

Age: At least 24 years

Job Location: Dhaka (Uttara Sector 1)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Call Center, School, Coaching Center
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA) in Marketing
• Bachelor of Arts (BA) in English

• At least 1 year
• The applicants should have experience in the following business area(s): Call Center, School, Coaching Center
• Freshers are also encouraged to apply.

• Age At least 24 years
• Only Female

1. Welcome and professionally assist students, clients, parents, visitors, and university representatives.

2. Manage the reception area and ensure a friendly, organized, and professional environment.

3. Handle incoming calls, emails, messages, and inquiries and direct them to the appropriate team.

4. Provide basic information about the company’s services, admission processes, study destinations, and available counselling services.

5. Register and maintain visitor, student, and client records accurately.

6. Schedule and coordinate appointments for counsellors, management, and other concerned staff.

7. Manage daily appointment calendars and ensure clients are attended to on time.

8. Receive, sort, record, and distribute documents, letters, parcels, and courier items.

9. Assist students and clients with basic document collection, submission, and follow-up.

10. Coordinate with counsellors and admission/visa teams regarding student appointments and requirements.

11. Maintain updated contact lists and basic client/student databases.

12. Support the organization of education fairs, seminars, workshops, university visits, and other events.

13. Prepare basic reports, attendance records, visitor logs, and daily front-desk updates.

14. Assist with photocopying, scanning, printing, filing, and other routine administrative tasks.

15. Handle petty cash or minor office-related transactions when assigned.

16. Maintain confidentiality of student, client, and company information.

17. Ensure the reception and waiting areas remain clean, organized, and welcoming.

18. Provide administrative and logistical support to other departments when required.

19. Handle client concerns courteously and escalate complex issues to the appropriate authority.

20. Perform any other duties assigned by the supervisor or management.

21. Strictly adhere to the company’s HR policies, procedures, and professional standards.

• Mobile bill,Performance bonus,Insurance
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2