IT Support Engineer
Job Description
Title: IT Support Engineer
Company Name: Excel Technologies Ltd.
Vacancy: --
Age: At least 22 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
- Freshers are also encouraged to apply.
Published: 2024-06-04
Application Deadline: 2024-06-30
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age At least 22 years
- Only Male
Responsibilities & Context:
Level-1 support for ETL`s entire internal IT-enabled services.
Ensure all our IT-enabled services are up & running.
Support user in-person/remote in regards to: IP Phone, Email, Laptop/Desktop.
Ensure all [unless exempted] ETL`s users are under group policy control.
Ensure our Surveillance System across entire ETL is up & running with ensured recording.
Ensure our NAS is up & running with ensured snapshots & redundancy.
Ensure Email setup with new/existing users.
LAN, Access Control, IP Phone, UCM manage/administration.
Manage ISP Vendors and ensure max. Uptime.
Upgrade / fix IT hardware devices in collaboration with CCSP team.
Escalate any issues to next-level support engineers in-case Level-1 fails to address on time.
Promote/propose any IT-operation improvement plan.
Job Other Benifits:
- T/A,Mobile bill,Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
After completing probation period salary will be revised based on performance.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 7.66% |
| Dhaka International University | 3.66% |
| American International University Bangladesh (AIUB) | 3.33% |
| Jahangirnagar University | 3.13% |
| Bangladesh University | 2.80% |
| Southeast University | 2.73% |
| Uttara University | 2.53% |
| Green University of Bangladesh | 2.47% |
| World University of Bangladesh | 2.27% |
| City University | 2.00% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 77.75% |
| 31-35 | 17.19% |
| 36-40 | 3.20% |
| 40+ | 1.53% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 26.61% |
| 20K-30K | 46.51% |
| 30K-40K | 18.10% |
| 40K-50K | 6.43% |
| 50K+ | 2.35% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 15.72% |
| 0.1 - 1 years | 12.92% |
| 1.1 - 3 years | 27.25% |
| 3.1 - 5 years | 19.05% |
| 5+ years | 25.05% |
