IT Support Engineer
Job Description
Title: IT Support Engineer
Company Name: Excel Technologies Ltd.
Vacancy: --
Age: At least 22 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
- Freshers are also encouraged to apply.
Published: 2024-06-04
Application Deadline: 2024-06-30
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age At least 22 years
- Only Male
Responsibilities & Context:
Level-1 support for ETL`s entire internal IT-enabled services.
Ensure all our IT-enabled services are up & running.
Support user in-person/remote in regards to: IP Phone, Email, Laptop/Desktop.
Ensure all [unless exempted] ETL`s users are under group policy control.
Ensure our Surveillance System across entire ETL is up & running with ensured recording.
Ensure our NAS is up & running with ensured snapshots & redundancy.
Ensure Email setup with new/existing users.
LAN, Access Control, IP Phone, UCM manage/administration.
Manage ISP Vendors and ensure max. Uptime.
Upgrade / fix IT hardware devices in collaboration with CCSP team.
Escalate any issues to next-level support engineers in-case Level-1 fails to address on time.
Promote/propose any IT-operation improvement plan.
Job Other Benifits:
- T/A,Mobile bill,Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
After completing probation period salary will be revised based on performance.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
