IT Officer

Job Description

Title: IT Officer

Company Name: International Federation of Red Cross and Red Crescent Societies.

Vacancy: 1

Age: 25 to 60 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, NGO

• Bachelor of Science (BSc) in Information Technology, Computer Science

• Relevant university degree in Information Management, Information Technology, Computer Science, engineering discipline or equivalent technical qualification plus working experience.

• ICT certifications and Humanitarian Emergency Operations / Development Programme certifications is preferable.

• At least 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, NGO

• Age 25 to 60 years

Experience:

• Required

  • Minimum 5 years of working experience in information management, information technology, or equivalent.

  • Proficiency in using and supporting Windows environments and Microsoft M365 applications.

  • Minimum 3 years’ experience in computer systems (LAN, WAN TCP/IP connectivity, E-mail, application and user support domains.

  • Experience in inventory and stock management and Experience in providing training and capacity building.

• Preferred

  • 3 years’ experience in radio communication technologies (VHF, HF, PACTOR, etc..) and satellites (INMARSAT etc), including practice in electronic repair.

  • Experience in Radio communication and in using different equipment (Codan, Motorola, Kenwood.

  • Experience of working with the Red Cross / Red Crescent movement is preferable.

Knowledge and Skills:

• Self-supporting in computers

• Excellent written and verbal communication skills are essential with the ability to craft an analytical narrative from data findings

• Good understanding of humanitarian responses, actors involved, and the role of evidence-based decision making for the delivery of humanitarian action.

• Strong interpersonal skills and diplomacy in order to manage relationships with many stakeholders and in a complex situational environment

• Solid skills in teamwork and coordination so as to be able to bridge the communication between decision makers and technical personnel

• Excellent analytical and problem-solving skills, including the ability to synthesize, process and prioritize large amounts of information

• Strong attention to detail in both listening and visualisation design

• Ability to work towards tight deadlines and handle multiple tasks

• Considerable computer literacy skills with moderate to advanced skills in MS Excel

• Solid and tested analytical skills and ability to write effectively

• Analytical decision-making capacity.

• Languages:

  • Advanced knowledge of written and spoken English.

  • Fluent in speaking and writing Bangla.

• Duration of the contract: 31 December 2026, next extension depends on satisfactory performance and funding availability.

• Based in: Cox’s Bazar

• Reporting to: Manager- Finance & Administration, IFRC PMO, Cox’s Bazar

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191-member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centers and delegations across the globe.

The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

IFRC Country Office in Bangladesh is part of IFRC Asia-Pacific Region and its role and mandate in Bangladesh is defined as support to the Bangladesh Red Crescent Society (BDRCS) in programme /service delivery, international resource mobilization, ensuring quality and accountability to donors, coordination of organizational development activities towards BDRCS development and ensuring effective implementation of the Annual Operational Plans agreed with the BDRCS. IFRC Country Office consists of Programme and Support services managed by the Head of Country Office.

Starting 25th August 2017, People fleeing violence in northern areas of Myanmar’s Rakhine State have been crossing into Bangladesh and arriving in Cox’s Bazar district of Bangladesh, in massive numbers

IFRC has established a Sub-office in Cox’s Bazar under the Operations manager to support Bangladesh Red Crescent Society (BDRCS) in the implementation of Humanitarian activities for Population Movement, in coordination with IFRC Bangladesh Country Office in Dhaka and other stakeholders in Cox’s Bazar, Bangladesh.

The position is based in Cox’s Bazar, Bangladesh at the IFRC Population Movement Operations (PMO) Office.

Job Purpose:

The IT Officer will:

• Provide IT technical support to users both in person and remotely

• Install, maintain, manage and support the IFRC’s IT systems, equipment and infrastructure

• Provide training for users on IFRC standard applications and services

• Advise and support the partners (PNS) in the implementation of their information and communication infrastructure when required.

View Detail:

• Festival Bonus

• Life & Medical Insurance

• Provident fund & Gratuity

• Medical reimbursement for staff and immediate family up to 70,000 BDT per annum.

• Transport Allowance

• Child Education Allowance

• Other benefits as per staff regulation