IT Officer

Job Description

Title: IT Officer

Company Name: Concerned Women for Family Development (CWFD)

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in ICT, Diploma in Engineering in Computer Engineering, Diploma in Engineering in IT or Equivalent Degrees from any recognized university/institutions.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Line of responsibility: The IT Officer will be directly reportable to the Administrative Manager.
∎ CWFD emerged from an emotional response to help women in need of reproductive health care counseling. The organization, originally named "Concerned Women for Family Planning (CWFP), started its voluntary activities in 1974 to help the refugees coming to Dhaka city after the devastating famine of 1974. The organization was registered in 1975 with the Directorate of Social Welfare. It formally launched its project activities in 1976 with only five female staff to cover an area of Dhaka city slum comprising around 50,000 people. For more information, please visit our website www.cwfd.org
∎ Vision Statement: Empower women, youths, and adolescents to achieve gender equality and social justice within family and society.
∎ Mission Statement: CWFD is a non-political, non-profit voluntary organization run by women of Bangladesh to support, promote and protect the interest of women in Bangladesh by providing community-based health care, empowering the community to exercise their rights to eliminate social injustice, creating economic opportunities, empower underprivileged youth of urban and rural population and develop human resources for a positive social change.
∎ Programme background: Concerned Women for Family Development will receive funds from United Nations Population Fund (UNFPA) to implement Adolescents and Youth Programme. This programme aims to provide adolescents with access to information and services that strengthen their ability to make informed decisions about their sexual and reproductive health and protect their wellbeing. Gender specific, GBV focused, structured, short-term life skills education programme (Girl Shine) will be delivered to adolescents and young women ages (10-19years). Mental health, healthy coping strategies and psychosocial support are prioritized through these activities. Specific focus will be given to adolescent girls who are at risk of and affected by child and forced marriages. Adolescent girls and young women will be provided tailored menstrual hygiene kits and education on menstrual health management. The latter will focus on overcoming taboos in regards to menstrual health and challenge social and gender barriers such as imposing movement restrictions for menstruating girls. UNFPA will also ensure life skills sessions are delivered to adolescent boys through the Champions of Change (CoC) curriculum.
∎ CWFD also implements a national humanitarian programme with funding support from UNFPA. As part of this, CWFD is working with UNFPA to implement the national humanitarian response, the A&Y unit received funds which will be implemented in the Noakhali District.
∎ Along with strengthening community awareness, UNFPA will work on increasing the motivation of parents and older adolescent girls in preventing child marriage. Incentives will be provided to the households of older adolescent girls as a means of continued motivation for preventing this harmful practice against girls. Furthermore, Kishori (adolescent girls) Resource Centre will be established in the Noakhali district to organize adolescent girls` empowerment training, supports the local government in preventing child marriage, and conduct behavior change communication activities. Girls already married or in the union will be supported through SRHR services to help them avoid early and repeated pregnancy.
∎ Name of the position: IT Officer
∎ Duty station: Dhaka
∎ Job Duration: May 2023 to December 2023

Job Responsibilities:
∎ Installing and configuring computer hardware, networks, software, printers and scanners.
∎ Should be able to troubleshoot Windows, Windows Servers and Mac OS operated devices.
∎ Troubleshoots application software and database problems on a timely basis;
∎ Providing technical support across the company having specific problems related to IT devices like PC, Laptop, Printer, TAB, UPS, POS, Barcode Printer/Scanner and installed Software Application.
∎ Responsible for maintenance, protection & development of company's IT systems such as Access Control, Surveillance systems, etc. and performs routine monitoring of all the installed systems.
∎ Organize and provide training to staff members on computer programme and troubleshooting.
∎ Develop complete understanding of IT requirements.
∎ Ensure required maintenance of the IT infrastructure.
∎ Provide IT support to ensure smooth operations.
∎ Resolve IT queries.
∎ Maintain 3rd Party IT support hardware.
∎ Provide technical advice to procure any IT support hardware.
∎ Understand 3rd party software uses at the premises.
∎ Configure all new computer systems, IT equipment and CCTV camera systems as per requirements.
∎ Monitor network services for smooth network transaction and resolve issues on timely basis.
∎ Conduct ERP & IT training for basic computer skills and other applications for end user within the organization.
∎ Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
∎ Develop and maintain strong working relationships at all levels within the organization.
∎ Ensure periodic reporting & Reconciliation.
∎ Recommend to purchase efficient and cost-effective technological equipment as per need.
∎ Ensure the smooth running of all modules in inventory system.
∎ Ability to multi-task and adhere to deadlines.
∎ Excellent communicator (verbal and written).
∎ Detailed oriented.
∎ Adequate knowledge on LAN, MAN, WAN
∎ IT equipment troubleshooting (PC, Laptop, Printer etc)
∎ Able to handle Mikrotic Router setup and configuration
∎ ERP Software operation and maintenance
∎ Advance knowledge on SQL database
∎ Web site maintenance, update and configuration.
∎ Must be updated with latest technology

Additional Requirements:
∎ Applicants should have following areas skills required on advanced Microsoft Office and also have knowledge and skills to provide training to the staff members accordingly.
∎ i. Microsoft Word (Applicants should be Microsoft Word skills in):
∎ Creating designs or mock-ups for printed materials
∎ Formatting documents
∎ Proofreading with Microsoft tools
∎ Incorporating graphs or charts into reports or other documents
∎ Building templates
∎ ii. Microsoft PowerPoint (Applicants should be Microsoft PowerPoint skills in):
∎ Adding notes to slides
∎ Compiling information in a neat and readable manner
∎ Organizing information across slides to tell a story or keep audiences engaged
∎ Creating custom presentation slides and themes
∎ Using animation tools to increase visuals
∎ iii. Microsoft Excel (Applicants should be Microsoft Excel skills in):
∎ Editing ranges
∎ Creating unique formulas
∎ Editing chart details
∎ Using pivot tables
∎ Formatting existing graphs
∎ iv. Microsoft Access (Applicants should be Microsoft Access skills in):
∎ Creating databases
∎ Editing existing databases
∎ Merging Access into other Office programs
∎ Transferring data to an SQL server
∎ v. Microsoft Outlook (Applicants should be Microsoft Outlook skills in):
∎ Organizing the calendar features
∎ Filing emails into storage
∎ Flagging and prioritizing emails
∎ Setting up shortcuts
∎ vi. Microsoft OneNote (Applicants should be Microsoft OneNote skills in):
∎ Recording notes
∎ Drafting and sharing images
∎ Filing and retrieving notes
∎ Organizing notes into sections
∎ Uploading recordings
∎ vii. Microsoft Publisher (Applicants should be Microsoft OneNote skills in):
∎ Creating and customizing tables
∎ Editing images and graphics
∎ Converting publications to internet access
∎ Formatting documents
∎ Organizing attractive layouts
∎ Good communication skills
∎ Good knowledge of communication, liaison, and collaboration.
∎ Good problem-solving ability.
∎ Comfortable in public speaking.
∎ Skilled in report preparation at the different stages of the project
∎ Strong English proficiency both in speaking and writing
∎ Willing to work in a pressure situation
∎ At least 02 (two) years' experience required

Salary:
∎ BDT 40,000/- per month (including all other benefits).

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 May 2023

Company Information:
∎ 30 Apr 2023
∎ Concerned Women for Family Development (CWFD)

Category: IT/Telecommunication

:

Source: bdjobs.com

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